WIC Director

Application Deadline: 2023-09-28
Job Type: County
Job Description:


This position coordinates the activities of the Women, Infant, and Children (WIC) program; and provides nutrition assessment, education, and counseling for individuals and groups participating in the WIC program and other nutrition programs and services.


1. Oversees implementation of the WIC Program policies and procedures; schedules, monitors, and evaluates WIC Clinics.
2. Develops and implements policies and procedures for the WIC project. Ensures WIC programs operate in compliance with County, State, and Federal laws and regulations; schedules, monitors, and evaluates WIC Clinics.
3. Completes all required documentation and reports for WIC, State, and Department policies and guidelines.
4. Assesses and determines WIC program applicant’s eligibility and certifies them according to WIC policies/procedures and professional nutrition standards.
5. Assesses clients for nutritional counseling needs and provides nutrition counseling. Determines and prescribes WIC food package and breast pumps based upon assessed needs. Documents assessment and services provided.
6. Completes nutrition assessments and provides nutrition counseling as needed for participants of departmental programs. Documents care provided. Communicates nutrition care provided to client care coordinators within confidentiality policies.
7. Refers clients according to assessment to other public health programs or community resources within confidentiality policies. Prepares related documents.
8. May assist issuing WIC benefits, weighing and measuring infants/children, performing finger or heel stick blood draws, scheduling, determining client income, etc., as required.
9. Develops nutrition education materials needed for departmental programs and services.
10. Serves as Breastfeeding Peer Counselor Coordinator and effectively implements the Breastfeeding Peer Counseling program.
11. Responsible for related vendor training, monitoring, and compliance checks as needed.
12. Other duties as assigned.


• Bachelor’s Degree in Nutritional Sciences or Dietetics and three (3) years of professional work experience in public health, community nutrition/maternal-child health, lactation, or nutrition. Equivalent combination of education and experience which provides necessary knowledge, skills, and abilities may be considered.


• Must successfully pass caregiver and criminal background check.
• Wisconsin Certified Dietitian, Registered Dietitian with the National Commission on Dietetic Registration (CDR).
• Must have or obtain Lactation Counselor, Lactation Specialist, or Lactation Educator certification at time of hire.


• Previous WIC program experience.


• Knowledge of the principles of normal and therapeutic nutrition.
• Knowledge of nutrition and dietary assessment techniques including anthropometric, biochemical, clinical, and dietary.
• Knowledge of the interrelationships between health and social service programs and appropriate community resources.
• Knowledge of human behavior and techniques for effecting change.
• Ability to interpret nutritional and dietary data.
• Skill in preparing reports, health, and medical histories.
• Knowledge of laws and regulations that affect the delivery of services provided by the Department.
• Knowledge of community resources, and alternative care resources.
• Knowledge of applicable State statutes.
• Knowledge of and sensitivity to cultural differences and special needs of various minority groups, and ability to consult with other staff regarding these.
• Ability and skill to relate to clients in stressful or crisis situations.
• General knowledge of interviewing and supportive counseling techniques.
• General knowledge of social casework techniques.
• Knowledge of social, economic, and health problems of basic human behavior and of available assistance and rehabilitative services and techniques.
• Knowledge of human service needs assessment methodologies.
• Knowledge of legal requirements including privacy, resident rights, confidentiality, and non-discrimination.
• Knowledge of goals, principles, and practices of human service programs, program administration, and program goals and their intended impacts.
• Knowledge of the County and Department’s operating requirements, policies, procedures, and practices; and local, State, and Federal regulations related to department programs and operations.
• Skill in analyzing complex administrative information and issues, defining problems and evaluating alternatives, and recommending methods, procedures and techniques for resolution of issues.
• Ability to research and analyze detailed information and make appropriate recommendations.
• Ability to develop, interpret, and implement regulations, policies, procedures, written instructions, general correspondence, and other department-specific documents.
• Ability to adapt and take control of situations, dictating subordinate activities in a responsible manner.
• Ability to establish and maintain accurate records of assigned activities and operations.
• Ability to interpret and implement local policies and procedures; written instructions, general correspondence; Federal, State, and local regulations.
• Skill in organizational and time management to prioritize duties to accomplish a high volume of work product while adapting to constant changes in priority.
• Ability to perform detailed work accurately and independently in compliance with stringent time limits requiring minimal direction and supervision.
• Ability to think quickly, maintain self-control, and adapt to stressful situations.
• Knowledge of current office practices and procedures and knowledge of the operation of standard office equipment and software.
• Knowledge of computer software including word processing, spreadsheet, and database applications consistent for this position.
• Ability to perform mathematical calculations required of this position.
• Ability to communicate clearly, concisely, and effectively in English in both written and verbal form.
• Skill in researching and understanding complex written materials.
• Ability to prepare and maintain accurate and concise records and reports.
• Ability to apply sound judgment and discretion in performing duties, resolving problems, and interpreting policies and regulations.
• Ability to communicate detailed and often sensitive information effectively and concisely, both orally and in writing.
• Ability to handle sensitive interpersonal situations calmly and tactfully.
• Ability to maintain professionalism at all times.
• Ability to maintain effective working relationships with individuals within and outside the organization.
• Ability to maintain confidentiality and discretion regarding business-related files, reports, and conversations, within the provisions of open records laws and other applicable State and Federal statutes and regulations.
• Ability to work the allocated hours of the position and respond after hours as needed.


• This work requires the occasional exertion of up to 25 pounds of force; work regularly requires sitting, frequently requires standing, speaking or hearing, using hands to finger, handle or feel and repetitive motions and occasionally requires walking, stooping, kneeling, crouching or crawling and reaching with hands and arms.
• Work has standard vision requirements.
• Vocal communication is required for expressing or exchanging ideas by means of the spoken word.
• Hearing is required to perceive information at normal spoken word levels.
• Work requires preparing and analyzing written or computer data and observing general surroundings and activities.
• Work frequently requires exposure to blood borne pathogens and may be required to wear specialized personal protective equipment.
• Work is performed in an office setting as well as offsite clinic work sites.


Deadline Note: Position Open Until Filled