Van Driver/Administrative Support
The purpose of this position is to perform reception and secretarial tasks for the Sauk County Aging and Disability Resource Center and to provide clerical support for the ADRC.
Essential Duties and Responsibilities
• Answer all phone calls and greet those coming into the ADRC office; refer to proper department.
• Receipt daily mail, prepare deposit for the Accounting Assistant.
• Manage and track taxi ticket sales, providing to the Transportation department for reports to the state.
• Contact individuals on the ADRC Telesure list daily.
• Prepare quarterly newsletter.
• Assist ADRC staff as necessary, taking reservations for Farmers Market Coupons, Open enrollment, workshops, and tax preparation if offered in person.
• Prepare office posters, brochures and flyers and ensure the ADRC library of materials is fully stocked with the most recent brochures/manuals.
• Record data of client information for the ADRC programs.
• Assist ADRC staff as needed.
Additional Duties and Responsibilities
• Complete reports.
• And other duties as assigned.
Knowledge, Skills and Abilities
• Have the ability to deescalate uncomfortable situations with clients who come into the office upset
• Have verbal and written skills to communicate needs with department personnel, customers, hospital and clinic staff, and the public.
• Present a positive customer service attitude and demeanor.
• Be able to communicate in a variety of ways and styles to properly communicate with persons of various disabilities and comprehension.
• Explain, demonstrate, and clarify to others established policies, procedures, and standards.
• Computer skills, such as Microsoft word, excel and publisher
• Adding, subtracting, multiplying, dividing, and calculating percentages, fractions, and decimals
• Compare, count, differentiate, measure, sort, classify, compute, tabulate, and/or categorize data and/or information.
• Assemble, copy, record, and transcribe data and/or information.
• Analyze data and information using established criteria to define consequences and consider and select alternatives.
• Apply functional and situational reasoning by exercising judgement, decisiveness, and creativity in everyday routine and non-routine situations.
• Safe and comfortable in respects to violence, noise, and disease.
Required Working Hours
Standard working hours are Monday through Friday, 8:00 am until 4:30 pm. Please note these hours are subject to change and additional hours may be needed or required. Compensation for additional hours beyond normal working hours are subject to applicable state and federal regulations.
Education and Experience Requirements
Required: High School diploma or equivalent
1 year of administrative or office experience
Licenses/Certifications: Valid Wisconsin State Motor Vehicle Operator’s License
Preferred: 2 years of experience with interacting with adults age 60 or older, and/or adults with disabilities
Any combination of education and experience that provides equivalent knowledge, skills and abilities may be considered.