Public Safety 911 Dispatcher 2022

Application Deadline: 2022-12-31
Job Type: County
Job Description:


Key position responsible for receiving, evaluating and acting upon information and requests concerning public safety and law enforcement. Works with computer-aided equipment and a multi-agency enhanced 911 system to dispatch law enforcement, ambulance, and fire services throughout Marathon County. Employees work 11.25 hour shifts with every other Friday, Saturday and Sunday off. This schedule is subject to change based on department needs. All work schedules include weekends and some holidays.

High school graduation or equivalent and the ability to speak clearly, remain calm in stressful situations, and perform multi-task responsibilities required.
Related education, training, and certifications (CPR, First Responder, TIME) desired.
911 emergency dispatch, EMT, First Responder, fire department, related dispatch/military/customer service, or other related experience also desired.
Ability to speak Hmong or Spanish helpful.
Possess a good reputation and background that will withstand pre-appointment investigation.
Ability to successfully complete testing including a job-related simulated dispatch test.
Candidates offered employment will be required to pass a hearing test, drug screen, and psychological assessment.

Operates an enhanced 911 multi-agency system to do computer aided dispatch of patrol, fire, and ambulance units throughout Marathon County.
Receives requests for emergency assistance and/or complaints from the public; dispatches patrol officers and/or originates calls for emergency services such as fire, ambulance, wreckers, etc.
Issues local weather watches and/or warnings in response to inclement weather information received from the National Weather Service or certified weather spotters.
Dispatches proper emergency services for surrounding communities.
Operates console for non-administrative radio traffic plus the general Sheriff’s Department phone system; relays messages to proper personnel or provides necessary information.
Operates TIME system for Department of Transportation, Crime Information Bureau, and National Crime Information Center.
Utilizes computerized business security files and phone lists and makes required changes on service area maps as needed.
Develops solutions to work issues that add value for our customers.
Participates in establishing professional development goals that are supportive of broader County goals.
Maintains regular and predictable attendance; works extra hours as required.
Performs related work as required.

Initial Hire Rate: $22.07/hour – After 1-year probation increase to $23.21/hour

Candidates with prior experience may lateral in at $23.21/hour.

Deadline Note: