Public Health Assistant – bilingual preferred

Application Deadline: 2023-06-06
Job Type: County
Job Description:

Job Summary
Brown County Health and Human Services offers exciting challenges, personal growth opportunities and a chance to make a difference, all while preserving a strong work-life balance. As an employee, you will have the opportunity to serve individuals and families within your own community. Come and see all that Brown County has to offer!

Assist professional staff with public health services in areas such as immunization program, licensing, animal bites, hearing and vision screenings and clerical support functions. Bilingual staff provide health services by interpreting for clients in a variety of settings including by telephone, in office, in client homes and at community events and translating written documents.

Essential Duties
Environmental Unit

Assist public with application and securing payment for licenses, citations, fines and/or fees. Enter and maintain licensing of Brown County’s establishments by recording into the Wisconsin HealthSpace database, tracking of licenses, citations, fines and/or fees.
Review HealthSpace database each year to ensure accuracy in category and fees. Run software program to prepare licenses each year. Send out licenses and receive and enter licenses payments into Brown County financial system and HealthSpace. Prepare reports for each sanitarian’s district for follow up.
Respond to and evaluates noise and odor complaints, maintain and file report and forward reports to sanitarian for possible citation if applicable.
Troubleshoot questions to assist public and refer to appropriate departmental personnel for resolution.
Educate public on basic information on water testing and radon testing kits, procure payment and refer to health sanitarian for in depth information on processes.
Clean, disinfect HEPA vacuum equipment following sanitation procedures.
Assist professional staff in developing, evaluating, and maintaining codes, policies, and standards of environmental and public health

Nursing Unit

Perform rabies surveillance including coordinate with local law enforcement, citizens, and animal clinics regarding animal bites, tracking individual incidents for compliance, including quarantine and vet checks and gather quarantine documentation to process until completion of case. Document incident events for all animal bite reports. If necessary, refer to sanitarian for possible citation for non-compliance.
Review all incoming reportable diseases and conditions, including STI’s, Covid-19, and communicable diseases and follow departmental policies and multiple procedures based upon of type of disease incident. Obtain information from providers and import lab results in WEDSS prior to case assignment to a public health nurse for case investigation. Continue to monitor disease incident for additional reports or information. Input treatment information into WEDSS and follow disease criteria for closure.
Inventory vaccine to assure adequate supply of vaccine for clinics, monitor expiration dates for rotation with other vaccine providers. Order VFC, and private stock vaccines. Maintain clinic medical supplies necessary for use at clinics and other public health programs.
Responsible for specific duties such as running reports and entering data into the Wisconsin Electronic Disease Surveillance System (WEDSS) and Wisconsin Immunization Registry (WIR).
Transport and set up clinic equipment, monitor vaccine temperatures and actively participate in efforts to improve the delivery of program services.
Interview parents and review health records for initial immunization assessment of vaccine needs as well as recording immunization history into databases.
Verify Medical Assistance eligibility of clients and updates systems to reflect accurate eligibility and contact information including communication with internal and external partners.
Community Engagement Unit

Participate in departmental/community response trainings/drills to prepare for and respond to public health threats in accordance with county and departmental emergency response plans in support of public health emergency and disaster preparedness.
Perform public health emergency response duties as assigned in response to threats to the public health including mass/care/sheltering.
Conduct hearing and vision screenings by using evidence-based tools and best-practice procedures developed and approved by national groups and professional organizations.

Support Services Unit

Responsible for answering and triaging and potentially directing incoming calls, which requires judgment, initiative, and specialized knowledge of department programs. Respond or redirect emails and faxes.
Interact positively with internal and external customers. Communicates and interacts effectively and respectfully with employees, supervisors, individuals from other organizations, and customers.
Must effectively maintain full confidentiality of the client information. Knowledge of HIPAA compliance standards and all aspects of client privacy practices.
Open and close cash register, deposit checks, handling petty cash, tally, prepare deposits, reconcile cash, check, and credit card transactions.
Independently compile and prepare correspondence, data, reports and spreadsheets, PowerPoint presentations for unit managers and department administrator. Record a variety of public health and environmental data on various forms, using multiple formats and electronic systems
Scan, copy, enter, and retrieve data in/from numerous computer applications including WEDSS (Wisconsin Electronic Disease Surveillance System), WIR (Wisconsin Immunization Registry), and HHLPSS (Healthy Housing and Lead Poisoning Surveillance System.) Proficient use of Microsoft office, WEDSS, WIR, Dickson, and Snap (T-Spot) and Teladoc.

General Office Equipment
Sloan Letter Chart
Spot Photo Refractor
Minimum Qualifications Required
Associates Degree in Human Services, Health Navigation, or other health sciences is preferred, or equivalent training or experience which would provide the same knowledge, skills, and abilities
Two (2) years of clerical or administrative assistance experience is required, experience in public health or community health is preferred.
Experience working with culturally diverse populations, interdisciplinary teams
Experience providing customer service and general computer and data entry experience is preferred.
Special Requirements:

Must be available to work nights and weekends, as needed. May be called upon to participate in emergency preparedness exercises and real events as needed to include compensated work after hours.

Licenses and Certifications:

Valid Wisconsin driver’s license; must have a dependable, insured vehicle for use during work
Current relevant vision certification or ability to obtain within 60 days of hire (i.e., Prevent
Blindness certification)

Must possess or have ability to obtain a valid CPR certification within one year.
Knowledge, Skills & Abilities
Demonstrated sound knowledge and understanding of infection control.
Excellent communication, organizational and problem-solving skills.
Possession of good hand-eye coordination and fine gross motor skills, such as finger dexterity and repetitive hand motion.
Possession of good vision and hearing with or without corrective devices.
Ability to work independently and with minimal supervision.
Ability to work well with an interdisciplinary team.
Ability to have flexibility, reliability, and dependability.
Ability to work effectively with widely diverse population groups and under different environmental conditions.
Ability to provide good customer service even when working with difficult or upset clients.
Ability to maintain confidentiality.
Ability to exercise good judgment in regard to answering questions, giving direction, and seeking help.
Ability to learn and to satisfactorily conduct hearing and vision screenings.
Ability to participate in clinics, home visits and other work-related activities.
Ability to participate in data entry, filing and other record keeping activities.
Additional Knowledge, Skills and Abilities for bilingual staff:
Ability to speak English and Spanish/Hmong/Somalian fluently and communicate effectively.
Ability to communicate effectively in writing in English and Spanish/Hmong/Somalian translating and interpreting conversation, documents, and medical terminology from English to Spanish/Hmong/Somalian and from Spanish/Hmong/Somalian to English.

Lifting 50 pounds maximum with frequent lifting and/ or carrying of objects weighing up to 20 pounds.
Intermittent standing, walking, sitting; occasional driving.
Must be capable of using hand(s)/feet for repetitive single grasping, fine manipulation, pushing pulling or operating controls.
Occasional twisting, squatting, and climbing; frequent bending and grappling.
Ability to communicate orally in a clear manner.
Ability to distinguish sounds at various frequencies and volumes.
Ability to distinguish people or objects at varied distances under a variety of light conditions.
Occasional need to relate to members of the public who exhibit challenging, atypical, or hostile behaviors and/or communication.

*This position description should not be interpreted as all-inclusive. It is intended to identify the major responsibilities and requirements of this job. The incumbents may be requested to perform job-related responsibilities and tasks other than those stated in description.

Deadline Note: