Program Support Associate II – Family Supervision Interaction
POSITION SUMMARY:
This position performs administrative support and hands on assistance to families and children to support the overall programs and services of the Division.
ESSENTIAL FUNCTIONS:
The following duties are normal for this position. These are not to be construed as exclusive or all-inclusive. To perform this job successfully, an individual must be able to perform each duty satisfactorily. Other duties may be required and assigned.
• Provides hands on assistance to families and children within the division programs to provide supervision and support.
o Schedules and performs court ordered supervised. Prepares documents from court ordered supervised visits and contacts.
o Enters documentation of family interaction into state database.
o Provides transportation for families and children for appointments and other needs.
o Provides families with nutritional information and simple budgeting education.
o Answers other inquiries made regarding Children Services programs.
• Provides testimony to the court when requested.
• Collects and distributes donations for families within the program.
• Supports and provides assistance to assigned social workers/case managers.
• Performs general clerical duties such as typing, filing, photocopying, faxing/emailing correspondence, and UPS mail preparation.
• Prepares and maintains confidential client records. Updates and maintains department files, records, plans, mailing lists and other related documents.
• May attend training or work-related conferences as necessary to stay abreast of current knowledge and technology related to department services and programs.
• Assists with orientation of student interns, staff, and volunteers.
• Maintains department inventory, orders office supplies.
• May conduct Kinship Care reviews and Referrals.
• May gather information for Child Protection Referrals.
• Other duties as assigned.
MINIMUM QUALIFICATIONS
EDUCATION AND EXPERIENCE REQUIREMENTS
• Associate’s degree in human services related field and two (2) year’s of experience in a human services setting, preferably with families and children; OR a High School Diploma/equivalent and four (4) years related work experience.
• Must successfully pass criminal and caregiver background checks.
Expected Pay Range: $22.96 – $25.98/hour
Department: HHS – Children Services
FTE: 1.0
St. Croix County is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We take affirmative action to ensure equal opportunity for all applicants without regard to an individual’s race, color, age, religion, sex, sexual orientation, national origin, gender identity, disability, marital status, veteran status, or other legally protected characteristics.
Deadline Note: