Part-Time Transit Dispatcher

Application Deadline: 2024-04-09
Job Type: County
Job Description:

Are you organized, detail-oriented, and tech-savvy? We’re looking for a Part-Time Transit Dispatcher to join our team and keep our Transit Commission running smoothly.

In this role, you’ll handle administrative tasks essential for our operations, including scheduling, routing, and dispatch duties. You’ll use various communication equipment like radios, phones, and computers to coordinate transit services efficiently.

Your responsibilities will also include creating and managing driver schedules and manifests, ensuring accuracy in our operations. Plus, you’ll be the go-to person for providing information and assistance to passengers and the public.

What we need:

Proficiency in using communication equipment.

Strong organizational skills for scheduling and routing.

Familiarity with scheduling software and dispatch terminals.

Attention to detail for maintaining accurate records.

Excellent communication skills for assisting passengers and the public.

Why join us?

Join a team where your role directly impacts the community’s transportation needs. If you’re ready to play a vital part in our Transit Commission, apply now!

Anticipated starting pay range is between $18.53/hr and $19.56/hr.

**In addition to hourly pay, the Transit Dispatcher will receive $2.50 per hour in lieu of fringe pay.**
Primary Responsibilities
The following duties are primarily performed and are essential for this position. Employees are expected to be able to perform each of these job duties satisfactorily and successfully to be qualified for the position. Other duties may be required and assigned.

Monitor and use computer software and two-way radio for information regarding scheduling issues, and field situations; notify supervisor of situations requiring attention.
Familiarizes themselves with the geographic service area of Dunn County and surrounding area.
Remains alert and exercises good judgment concerning emergency situations, abnormal driving conditions and disabled vehicles.
Works with all employees, clients and all passengers who use the transit system to improve the safety of the system.
Maintains a good rapport with all passengers, drivers, supervisors, and office personnel.
Scheduling & Office Duties:
Ability to field a high volume of calls. Accurately enters client info into routing software program.
Send and receive messages; authorizes changes in cases of client cancellations and/or additions.
Maintains written and computer-generated logs of all service requests; enters and updates client’s information.
Cancels trips and enters No Shows in routing software program.
Responds to all calls and service requests promptly and with courtesy; provides information to the public in a courteous manner regarding Dunn County transit service.
Count cash bi-weekly from rider fares and bus token purchases and prepare for deposit.
Performs a variety of office tasks to assist in transit operations.
Performs other clerical duties as assigned to maintain operations of department.

Deadline Note: 11:59 p.m.