Lafayette Hospital + Clinics (LH+C) – PCC Triage RN
Job Title: Primary Care Clinic – Triage RN
Reports to: Primary Care Clinic – RN Nurse Manager
Supervisory Responsibilities: Back up charge nurse when the RN Nurse Manager is out of office and appoints
you such.
Position Qualifications:
• Minimum of two – three years of Primary Care Clinic Nursing Experience preferred
• CPR Certification
• Ability, as a member of the LHC team, to be familiar with the philosophy, goals and objectives of LHC and work collaboratively to achieve them.
• Ability to be familiar with and comply with all Lafayette Hospital + Clinics policies and procedures.
• You would be expected to work independently in a fast-paced environment while providing patient centered,
high-quality healthcare over the phone.
Educational Requirements:
• Graduate of an Accredited School of Nursing
• Registered as a Nurse
• Valid Nursing License in the State of Wisconsin
Essential Functions of the Primary Care Clinic – Triage RN Position:
• Ability to be self-driven and motivated
• Ability to be work independently as remote work is available for position.
• Ability to verify medication lists.
• Ability to provide discharge instructions.
• Ability to assist patients with outpatient supplies, medications, home care information, appointment
information, and after care needs.
• Ability to transcribe orders.
• Ability to perform EPIC workflow duties as listed in the PCC Triage Competency Skills Checklist
• Ability to perform patient set-up procedures.
• Ability to perform patient scheduling procedures.
• Ability to attend meetings as assigned.
• Ability to assist providers with procedures.
• Ability to perform nursing procedures within scope of RN role.
• Ability to demonstrate organizational skills.
• Ability to comply with Lafayette Hospital + Clinics health and safety standards and guidelines.
Professional Functions of the Primary Care Clinic – Triage RN Position:
• Demonstrate professional responsibility in their role within the organization.
• Demonstrate excellent communication skills with other professional staff within the organization: administration, medical staff, hospital and clinic staff, and the patients and their families.
• Demonstrate fiscal responsibility in assisting the Primary Care Clinic RN Supervisor in monitoring and controlling department revenues and expenditures.
• Demonstrate team building skills and work cooperatively with LHC personnel to ensure the most efficient operation of the department.
• Demonstrate patient / family advocacy including customer satisfaction, and health care ethics.
• Demonstrate self-development initiatives.
• Demonstrate the ability to learn and comply with personnel policies and safety regulations.
• Demonstrate the ability to create an environment that fosters professional behavior.
• Demonstrate the ability to document pertinent observations, interventions, and other patient information appropriately.
• Demonstrate the ability to report patient needs, problems, and/or observations regarding patient’s condition to the physician.
• Demonstrate the ability to maintain a clean, safe and efficient unit environment for patients, visitors, and staff.
• Demonstrate the ability to complete all assigned projects and duties.
• Demonstrate the ability to contribute to the professional growth and development of self and other staff and assist in staff orientation.
• Demonstrate the ability to maintain accountability for self, for own nursing practice and growth.
• Demonstrate the ability to react calmly and effectively in emergency situations.
• Demonstrate the ability to contribute to the continuity of care and effective communication between patients, staff members, physicians, and other medical staff.
• Demonstrate the ability to communicate with the Primary Care Clinic RN Nurse Manager regarding any concerns or problems.
• Demonstrate ability to support and interpret Primary Care Clinic philosophy and objectives.
• Demonstrate the ability to attend all mandatory programs, in-services and staff meetings without being prompted.
• Demonstrate the ability to maintain a friendly, respectful, and professional environment for all patients and their family contacts.
• Demonstrate the ability to maintain a cooperative, helpful work environment within the department and the organization, including but not limited to physicians and other staff members.
• Demonstrate the ability to maintain confidentiality regarding Lafayette Hospital + Clinics, its clients and
staff; to include the discussion of patient information only with those directly involved in a patient’s care or treatment.
• Demonstrate the ability to follow all Lafayette Hospital + Clinics policies, procedures, and guidelines at all times.
• Ability to provide new employee orientations within the Primary Care Clinics.
Typical Physical Demands:
• Ability to use full range of body motion and dexterity to allow significant handling, transferring, pushing/pulling, and lifting of patients and equipment.
• Ability to frequently lift, carry, push or pull up to 50 pounds, and occasionally lift, carry, push or pull over 50 pounds.
• Ability to stand and or walk 80-90% of shift; and sit 10-20% of shift.
• Ability to use good hand/eye coordination, and finger dexterity.
• Ability to use good perception and discrimination related to odor, color, and textures.
• Ability to use good perception and discrimination related to functional visual ability and depth perception; sound perception; and functional speech.
• Ability to frequently bend, twist, balance, and reach above and below shoulder level; as well as occasionally kneel and climb as necessary to perform job duties.
• Ability to wear gloves and other protective equipment.
• Ability to work irregular hours.
• Ability to use personal protection safety equipment including gloves, lab coats, gowns, goggles, and face masks/shields.
Typical Mental Demands:
• Ability to deal with pressure to meet deadlines, to be accurate, to handle constantly changing situations, and to create a positive work environment.
• Ability to deal with a variety of people, stressful situations, and handle conflict, while maintaining a positive work environment.
• Ability to communicate in a professional manner both verbally and in writing.
• Ability and willingness to gain new skills and knowledge necessary for the performance of essential job functions.
• Ability to give, receive and analyze information for the performance of essential job functions.
Working Conditions:
• Exposure to disagreeable odors, communicable diseases, and bodily fluids
• Exposure to the chemical compounds of medications and treatments
• Exposure to chemicals such as disinfectants, cleaners, soaps, etc.
• Exposure to latex, plastic, and other materials used for personal protective equipment
• Exposure to noise and distractions
• Exposure to unpredictable behaviors
Equipment Knowledge:
• Ability to use infusion pumps, suction machines, oxygen delivery systems, lifts and other transfer devices, as well as ECG machines, cardiac defibrillators, and telemetry monitoring systems.
• Ability to use other technology and equipment specific to surgical procedures, such as laparoscopy, endoscopy, and arthroscopy equipment.
• Ability to use office equipment such as the phone/paging systems, copy, scanning, fax, computer and printer options.
Employee Responsibility in an Emergency:
As an employee of Lafayette Hospital + Clinics, you are expected to respond to emergencies involving the
safety of patients, other employees, visitors and the facility. This includes the ability to assist with a possible
evacuation of facility if that has been deemed necessary.
Management Statement:
This job description is not intended to be all inclusive. The employee will also perform other reasonable job
related duties as assigned by the supervisor and/or other management personnel. Management reserves the
right to change job responsibilities, duties and hours as needs prevail. This document is for management
communication only and not intended to imply a written or implied contract of employment.
https://www.lafayettecountywi.org/hr/job-opening/lhc-full-time-primary-care-clinic-triage-rn
Deadline Note: 11:59PM