Economic Support Specialist
Trempealeau County Opening
Economic Support Specialist
PURPOSE OF POSITION:
The purpose of this position is to determine eligibility and provide ongoing case management timely and accurately for economic support programs delivered in the eight county Western Regional for Economic Assistance Consortium. The work is performed by an Economic Support Specialist in accordance with applicable policies, rules, regulations, and laws and under the supervision of the Economic Support/WREA Supervisor. A majority of the time is spent on the phone conducting interviews, relaying information to program applicants/recipients and inputting data into electronic eligibility system.
High School Diploma, Associates Degree, preferably in Human Services, Public/Business Administration, Economics or Accounting, two years related office, insurance, human service or economic support eligibility determination experience or any combination of education and experience that provides equivalent knowledge, skills and abilities. Possesses excellent computer skills, organization skills, data entry skills, customer service skills and non-judgmental attitude. Must be able to handle a high volume of phone calls in a highly structured call center environment. Must complete online training program in a timely manner and receive an Economic Support Specialist certification. A valid motor vehicle operator’s license and/or available means of transportation required.
COMPENSATION / BENEFITS:
The 2022 wage range for this full-time (80 hours bi-weekly), non-exempt position is $19.85 per hour to $25.53 per hour (Step 16). The expected starting wage is $19.85 per hour to $22.69 per hour (Step 6), depending upon qualifications. Trempealeau County’s compensation plan considers annual wage step increases. A comprehensive benefit package is offered to county employees including health insurance, flex spending account, dependent care reimbursement, pension plan, deferred compensation, dental, vision, short-term disability, life insurance, critical illness insurance, cancer insurance, accident insurance and paid holidays, vacation and sick leave.
Application material may be found at www.co.trempealeau.wi.us or by contacting Human Resources.
Completed application must be received (via mail, email, fax, or hand-delivered) to Human Resources by:
Sunday, June 12, 2022
Trempealeau County Human Resource Department
36245 Main St., PO Box 67, Whitehall, WI 54773
Telephone: 715-538-2311 ext. 388
Equal Opportunity Employer / Affirmative Action
Deadline Note: Application material may be found at www.co.trempealeau.wi.us or by contacting Human Resources. Completed application must be received (via mail, email, fax, or hand-delivered) to Human Resources by: Sunday, June 12, 2022