Deputy Veterans Service Officer
Performs intermediate administrative work assisting and guiding veterans with social, financial, and governmental inquiries, and related work as apparent or assigned. Work is performed under the general direction of the Veteran Service Officer. Leadership is provided to volunteers.
Examples of Duties
Provides assistance and guidance in the identification of problems by assisting in the application process for entitlements, assistance from federal, state, county, and local agencies; provides liaison and coordination functions.
Assesses client eligibility by securing and examining appropriate military and residency documents; assists clients in the completion of necessary forms; provides documentation to obtain the appropriate entitlements.
Advises and assists clients on a variety of social and financial issues.
Establishes and implements policies and procedures; develops and administers annual budget.
Maintains knowledge of changes in federal and state veterans’ legislation and statutes; conducts research on new topics of concern to veterans regarding benefits and disabilities; executes delivery of services.
Participates in veterans’ affairs activities with other agencies of the county and interested outside groups; represents Veteran Service Office at local, county, state, and federal meetings.
Organizes and participates in major veteran activities in the county; conducts periodic information seminars at veterans’ gatherings and discussion groups.
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential functions.
Performs other related functions and duties as assigned or required.
It is unlikely an employee will perform all the duties listed on a regular basis, nor is the list exhaustive in the sense it covers all the duties that an employee may be required to perform. The examples are merely indicative, not restrictive.
Associates/Technical degree in business administration, human services, counseling, or related field and moderate experience in veteran affairs, state and local support programs, administrative operations, or equivalent combination of education and experience. Possession of an honorable discharge in any branch of the armed services upon hire. Obtain accreditation training from 1 of the numerous Veterans Service Organizations (example: Wisconsin Department of Veterans Affairs (WDVA)) within 1 year. Valid driver’s license in the State of Wisconsin.
OTHER KNOWLEDGE, SKILLS & ABILITIES:
Thorough knowledge of County and department policies and procedures to include emergency and inclement weather policies; ability to prioritize and manage multiple, concurrent projects; attention to detail and ability to effectively organize time and anticipate, plan and successfully respond to changing circumstances; ability to make arithmetic computations using whole numbers, fractions and decimals; thorough knowledge of the policies and procedures of the Veterans Service Office; thorough knowledge of the entitlements, assistance from federal, state, county, and local agencies for veterans; thorough knowledge of the financial, educational, medical, alcohol and drug abuse, shelter, vocational adjustments that veterans encounter; ability to remain current on new topics of concern to veterans regarding benefits and disabilities; ability to operate and use standard office equipment; knowledge and ability to use standard office and position-specific software; ability to effectively communicate both verbally and in writing; ability to establish and maintain effective working relationships with co-workers, supervisors, other departments and the general public.
This work requires the occasional exertion of up to 50 pounds of force; work regularly requires sitting, speaking or hearing and reaching with hands and arms and occasionally requires standing, walking, using hands to finger, handle or feel, stooping, kneeling, crouching or crawling, pushing or pulling and lifting; work has standard vision requirements; vocal communication is required for expressing or exchanging ideas by means of the spoken word; hearing is required to perceive information at normal spoken word levels; work requires preparing and analyzing written or computer data, operating machines and observing general surroundings and activities; work has no exposure to environmental conditions; work is generally in a moderately noisy location (e.g. business office, light traffic).
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Exposure to bloodborne pathogens is considered low for this position.
COMPLETE JOB DESCRIPTION AND ONLINE APPLICATION is available on the Adams County website: https://www.co.adams.wi.us/ under the “Job Opportunities” link. Cover letter, resume, and DD214 may be included as attachments. Deadline to apply: Friday, June 5, 2020, at 12:00 p.m., Noon.