Court Navigator
POSITION SUMMARY:
A Court Navigator will provide general assistance to the public by coordinating resources and services and providing information and guidance on court navigation, without giving legal advice. Their work will increase efficiency in court processes and provide greater access to resources.
ESSENTIAL FUNCTIONS:
The following duties are normal for this position. These are not to be construed as exclusive or all-inclusive. To perform this job successfully, an individual must be able to perform each duty satisfactorily. Other duties may be required and assigned.
– Assists the public through in-person contact with access to case information, court forms, Government Center navigation, and various documents. Answers general questions regarding court practices, policies, and procedures without giving legal advice.
– Provides excellent customer service to the public.
– Refers parties to resources and services and may act as a liaison regarding program support. Referrals to resources on housing, food, employment, mental health, substance use, domestic violence support, etc. Referrals may also address language barriers, disability accommodations, court date reminders, or other options designed to address barriers to court access and increase court appearance.
– Shares information on available County programming such as Family Treatment Court, Diversion, AODA Assessments, Work Release, Driver’s License Restoration, Medication-Assisted Treatment, etc.
– Identifies opportunities for improvement, collects data, and tracks resource optimization efforts.
– Support criminal court users, especially those without attorney representation, at their initial appearances by providing information on court practices and expectations, ranging from courtroom etiquette to the attorney appointment process and requirements. Provides legal information but does not give legal advice.
– Provide trauma-informed de-escalation and stabilization to justice-involved individuals within high-stress court environments and support critical diversions to behavioral health resources.
– Supports the Lead Assessor by completing assessment and screening for defendants using assessments or other tools identified through the referral process. Conduct face to face assessments with individuals, at the office, in the community or other locations to identify needs including substance abuse, criminogenic needs, risk level, medical, psychological, vocational, social, family, and daily living.
– Provides information and assistance to victims of current crimes who are seeking temporary restraining orders and injunctions.
– Provide follow-up services for victims of current crimes who have sought and/or obtained restraining orders and injunctions.
– Access Criminal History and Driving Record information to assist coworkers and court users.
– Assist revoked drivers in obtaining valid driving status through identifying the tasks required in each individual case and providing guidance in how to complete them.
– Facilitate cognitive-behavioral intervention groups, track attendance in the DOC Portal, and coordinate with referral sources. Group sessions are typically held weekly in the evenings.
– Other duties as assigned.
MINIMUM QUALIFICATIONS:
EDUCATION AND/OR EXPERIENCE REQUIREMENTS
– Associates’ degree in Criminology, Criminal Justice, Substance Abuse, Behavioral Health, Human Services, Psychology, or closely related field and two (2) years of experience working in human services, criminal justice, legal support, victim services, behavioral health, case management, community outreach, court services, or other closely related professional experience involving direct client assistance or resource coordination OR;
– Bachelors’ degree in Criminology, Criminal Justice, Substance Abuse, Behavioral Health, Human Services, Psychology, or closely related field and one (1) year of experience working in human services, criminal justice, legal support, victim services, behavioral health, case management, community outreach, court services, or other closely related professional experience involving direct client assistance or resource coordination.
– Must obtain Moral Reconation Therapy (MRT) certification within six (6) months of hire.
– Must obtain Assessment Certification within six (6) months of hire.
– Must be a Notary or obtain Notary status within six (6) months of hire.
– Must complete any required crisis or de-escalation training.
– Must successfully pass criminal background check and be TIME certified.
Expected Pay Range: $22.96 – $25.98/hour
Full Pay Range: $22.96 – $31.98/hour
Department: Justice Support Services
FTE: 1.0
St. Croix County is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We take affirmative action to ensure equal opportunity for all applicants without regard to an individual’s race, color, age, religion, sex, sexual orientation, national origin, gender identity, disability, marital status, veteran status, or other legally protected characteristics.
Deadline Note: