Comprehensive Community Services (CCS) Facilitator

This full-time case management position will provide services in the Behavioral Health Unit, specifically providing service facilitation as outlined in Wisconsin Administrative Code DHS 36. The purpose of this position is to assist consumers with environmental and supportive services designed to address and overcome financial, personal health or family issues; conducts individual or family assessment to determine service needs; provides agency services when appropriate; and refers consumers for other community-based services when needed.

This position will include being part of the evening mobile crisis response rotation that will require after hours intake one week, every 5-7 weeks, from 4PM-12PM.

Essential Functions of the Position:
Position fulfills the requirements of CCS Service Facilitator as outlined in Wisconsin Administrative Code DHS 36
Provides services in support of recovery concepts and practices. Accepts requests and referrals for agency services in collaboration with the consumer and their supports, conducts comprehensive, strength-based assessments through interviews, home visits and collecting of collateral information; in collaboration with the consumer and their supports, determines the range and type of services needed for preventative or rehabilitative services.
In collaboration with the consumer and their supports and other providers, assesses ongoing consumer needs while developing and updating service plans to address needs.
Explains the scope of services and discusses consumer’s rights and responsibilities in relation to the use of services.
Arranges or provides for appropriate services for consumers based on their assessed needs.
Provides crisis and short-term intervention for consumers and families.
Provides support as necessary for consumers and/or family or significant others in individual or group formats.
Works efficiently to achieve treatment objectives without duplication of effort and with maximum effective use of time and resources.
Attends and participates in staff meetings, supervision and other regularly scheduled meetings and all agency meetings as scheduled.
Completes and maintains consumer and program related documentation via electronic health record in a concise, thorough and timely manner.
Maintains confidentiality of records and information related to consumer’s treatment.
This position will participate in CLTS Waiver training and provide CCS Service Facilitation for dually enrolled CCS and CLTS consumers.
On-Call: Receive incoming mental health emergencies after-hours and make decisions regarding immediate safety, make decisions regarding holding in custody, coordinate with law enforcement regarding custody decisions, coordinate with emergency placement settings.

Education and/or Experience:
This position requires a Bachelor’s Degree with a major in social work, psychology or related human services degree, valid driver’s license, reliable transportation, and proficient computer skills.

Relevant formal preparation would include prior work experience in case management in a county or private setting; familiarity with DHS 36 Wisconsin State Statutes; knowledge of Nightingale Notes or other electronic health record systems is preferred. A minimum of 6 months working with people, children and/or adults, challenged by chronic mental illness and/or substance use is preferred. Training will be required to meet standards for specific job duties.

https://www.burnettcountywi.gov/68/Recruitment

Deadline Note: Open until filled