CASE MANAGER – YOUTH JUSTICE
WAUSHARA COUNTY POSITION DESCRIPTION
TITLE: Youth Justice Case Manager
LEVEL: J-Bachelor’s
DEPARTMENT: Human Services
DATE: July 2026
FUNCTION: Performs social services as required by laws pertaining to the Youth Justice Code for juveniles in need of protection and services and juveniles alleged to have been delinquent, other risk assessments and ongoing services to children and families.
MAJOR RESPONSIBILITIES:
1. Provide case management for assigned clientele.
2. Provide liaison with and between schools, law enforcement agencies, the Court, out-of-home placements and the state.
3. Participate in grant related activities as requested.
4. Conduct youth justice intakes and assessments as assigned. This may include:
· Interviewing children at home, school or office
· Interviewing parents of children
· Home visits
· Making collateral contacts
· Working with the Corporation Counsel and District Attorney to prepare necessary petitions, consent decrees and other court related documents
· Writing custody requests, attending hearings and testifying as necessary
· Collaborating with law enforcement
5. Provide Juvenile Court Intake services as may be required, including possible after-hours services.
6. Maintain agency records/files and prepare reports within established time frames and in keeping with best practice, including all required eWiSacwis work. Prepare, execute and review case plans.
7. Participate in unit meetings, staff meetings, supervisory conferences and case conferences concerning case planning and provision of services within and outside the agency. Come prepared to all meetings and use time productively.
8. Participate in staff development, training programs and other in-service programs as may be required. Demonstrate positive effects of completed training. Keep scheduled appointments and be on time for assigned responsibilities.
9. Support coworkers when necessary (i.e. assist with difficult cases, providing back-up, etc.). Promote teamwork within the Department and with community partners.
10. Maintain confidentiality and appropriate boundaries.
11. Support agency and unit missions and goals
12. Provide community education and outreach regarding youth justice as well as prevention-oriented services.
13. Obtain and document necessary continuing education credits in order to keep social work certificate current, if applicable.
14. Provide and accept feedback regarding workload and agency operations.
15. Perform other duties as assigned by the Supervisor or Director.
16. Maintain regular and predictable attendance.
17. Promote, get along and work in a collaborative relationship with others including but not limited to outside agencies and county departments.
18. Perform duties and follow policies and procedures independent of direct supervision.
WORKING ELEMENTS
A.
Bachelor’s degree in social work preferred or a related human service field.
Additional training is required for carrying out specific job duties including state offered courses, interviewing courses, juvenile court intake training, etc.
B.
Knowledge of principles/theories of social work practice, family systems, child development, human growth and behavior, child welfare history, and juvenile court laws.
Ability to manage time and establish priorities, adhere to schedules and timelines, communicate orally and in writing, use good judgment, work as a team member as well as independently and make credible presentations in court and in the community.
Skills are also needed in working with resistive and aggressive people as well as establishing working relationships with children and families. Computer literacy is needed.
C.
There are no supervisory duties associated with this position.
Responsibility must be maintained for adhering to statutory duties, agency policies and procedures and supervisory direction. Responsibility must also be maintained for agency records of assigned clientele, adhering to policies of confidentiality and good practice.
A driver’s license and current auto liability insurance are required.
D.
Considerable regional/local travel is required to perform duties.
Additional hours and a flexible work schedule are required to respond to caseload demands and emergencies. Hostile, aggressive clientele will be encountered. Work is sometimes conducted in conjunction with law enforcement personnel.
Physical requirements include sitting a large percentage of the day within the office and in people’s homes or other professional offices with the balance in walking and driving. There is required computer work. There is no lifting or other physical activity required.
Deadline Note: