Billing/Reimbursement Specialist

Application Deadline: 2025-08-31
Job Type: County
Job Description:

Billing/Reimbursement Specialist
Brookside Care Center

At Brookside Care Center, employees are 100% responsible for our first-class reputation within the community. We strive for excellence in providing outstanding care and services. Our mission is to cultivate an environment that promotes life fulfillment and dignity for residents to celebrate their potential as individuals and as a community. We employ compassionate people who believe working with seniors is an honor and a privilege.

This position performs billing of long-term care days, including, Medicare, Medicaid, self-pay, insurance, and other payer sources. The individual in this role will perform a variety of research, bookkeeping, and clerical tasks necessary in maintaining facility financial accounts and records, including preparing billings, maintaining and collecting accounts receivable, reconciling account balances, and bank deposits. Advanced knowledge and skill necessary in data base management, report writing, excel, and electronic medical record and financial software. This position must exercise independent judgment relative to the billing and account receivable functions including follow-up and follow through of pending billing activities and contacts with intermediaries and other payers. This role reports to and performs work as directed by the Fiscal Manager.

2025 Hiring Range: $21.82 – $24.79 per hour

Work Schedule
• Work hours are generally Monday through Friday from 8:00 AM to 4:30 PM
• Full time, 40 hours per week

Position Summary and Job Duties
• Process resident information to ensure continued eligibility from various income sources
• Prepare on-going electronic and manual Medicaid, Medicare, and insurance billing within given time frame
• Research and process information from intermediary fiscal payers, Medicare, and Medicaid to keep current on rules and regulations for SNF billing
• Communicate effectively and professionally with all stakeholders via phone, email, and letters
• Prioritize and organize tasks in a high-volume office
• Submit monthly statements to private pay clients
• Follow up on all past-due accounts and reconcile any balances due
• Process credits and trust account payouts
• Process cash receipts daily; assist in weekly banking and deposit procedures
• Work closely with other county agencies regarding status of eligibility for residents
• Give information regarding accounts receivable and financial status of resident accounts to appropriate personnel and resident/family members in response to phone or personal inquiries
• Conduct research necessary to prepare fiscal reports or analysis as assigned by the Fiscal Manager
• Perform other duties as required or assigned

Success Factors
• Knowledge of basic bookkeeping, record-keeping, and business math
• Knowledge of office practices, procedures, terminology, and equipment
• Advanced knowledge of Medicare and Medicaid billing is essential
• Skill in written and oral communication
• Skill in the use of Microsoft Office Suite, including Excel, Word, and Outlook
• Basic math skills
• Basic internet and computer skills
• Ability to create spreadsheets and reports using excel and report-writer software
• Ability to use electronic billing applications
• Ability to maintain accurate and complete records and prepare clear and detailed reports and statements
• Ability to maintain and exercise high levels of confidentiality

Job Requirements, Education, Training and Experience
• High school diploma or GED equivalent
• Two to four years of related experience; or any combination of education, training, and experience which provides the required knowledge, skills, and abilities
• Associate degree in accounting, finance, or related field preferred
• Will consider a combination of education, training, and experience in a related field, which provides the required knowledge, skills, and abilities necessary to perform the job

Benefits
• Health, dental and vision insurance effective first of month following 30 days of employment, with the ability to reduce premium contribution through participation in a wellness program
• Flexible Spending Accounts
• Employee Assistance Program
• Paid Time Off
• Paid Volunteer Time
• Twelve Paid Holidays
• Retirement Plan: Participation in the Wisconsin Retirement System which includes county-paid life insurance
• Tuition Reimbursement

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• The position involves light physical demands, such as exerting up to 10 pounds. of force frequently and daily lifting and transporting of moderately heavy objects, such as laptop and work materials
• Sitting for extended periods of time
• Dexterity of hands and fingers to operate a computer keyboard, mouse, and other devices and objects

Selection Process
• Application Review – Qualifying
• Oral Interview – Qualifying
• Background Check – Qualifying
• Drug Screen – Qualifying

If you require accommodations at any point in the selection process because of a disability, please notify Human Resources in advance for arrangements.

Applications must be submitted no later than Sunday, August 31, 2025.

To learn more about Brookside Care Center, please visit: www.kenoshacountywi.gov/224/Brookside-Care-Center

Kenosha County is a Wisconsin Retirement System participating employer. Your participation is required, which includes an employee contribution.

The pay grade for this position is NE7 (Min. $21.82 – Max. $27.76).

This position is located in Kenosha County, a growing community along the shores of Lake Michigan and less than an hour away from Milwaukee and Chicago. To see why Kenosha County is a great place to live, work, and play, please visit: https://www.visitkenosha.com/

Thank you for your interest in employment with Kenosha County!

Kenosha County is an equal opportunity employer.

https://www.kenoshacountywi.gov/jobs

Deadline Note: