Adventure Park Guide – NEW Zoo

Application Deadline: 2023-06-06
Job Type: County
Job Description:

Job Summary
Brown County is seeking energetic individuals to join our team at the Adventure Park located at the NEW Zoo in Suamico, WI. The Adventure Park consists of a ropes challenge course, dual racing 1,000 foot zip lines, a 32 foot high climbing wall, kids kourse, and The Neil Anderson Canopy Tour. Guides will be charged with the responsibility of providing our visitors with a recreational and educational experience from start to finish. Job duties will include providing exceptional customer service while conducting sales of vending and tickets, bike rentals, preparing visitors for their experiences, and guiding visitors while experiencing all the park offers. Bring your willingness to be adventurous and have fun while doing so.

Adventure Guides should expect to work many varied shifts as needed including nights, holidays and weekends.
Adventure Guides can be a very physically active position which requires long workdays.
Essential Duties
Ensure a safe and enjoyable adventure for visitors at all times. Safety is our #1 goal.
Provide exceptional customer service to guests at the park and on the phone.
Sales of admissions, concessions, and merchandise.
Cash handling.
Facilitate bike rentals.
Set up and take down course and equipment.
Assist with grounds maintenance and cleaning.
Maintain quality working relationships with co-workers and visitors.
Complete records as required by supervisor.
Minimum Qualifications Required
Must be 16 years or older.

Must be 18 years or older to independently operate Adventure Park activities (ropes challenge course, dual racing 1,000 foot zip lines).

Able to complete the appropriate training and receive Level 1 Site Specific Certification sponsored by Brown County. Our park follows all ACCT training and safety policies.
Knowledge, Skills & Abilities
Energetic and exceptional attitude.
Able to wear a full body harness.
Learn and apply technical skills.
Act professionally.
Handle cash and complete basic math.
Outgoing and conversive.

Deadline Note: