ADRC – Communications Coordinator

Application Deadline: 2023-09-19
Job Type: County
Job Description:

Job Summary
WHY YOU’LL LOVE WORKING HERE // Each day is an opportunity to help others and make a difference in your community. You’ll be a part of a mission driven, team-based organization that is committed to:

Empowering growth through training, enrichment, and leadership opportunities
Working together to elevate each other
Fostering partnerships through meaningful interactions
Disrupting the status quo to envision and create our future
Being a catalyst for change
Cultivating joy and celebrating one another
YOUR EXPERIENCE // We hire great people from a wide variety of backgrounds, because we believe it makes our agency stronger. The ADRC values a diverse workforce, applicants that are multilingual and/or multicultural are encouraged to apply.

Provides leadership in marketing, communication, outreach, and donor engagement. Performs varied high-level administrative duties for ADRC Board and agency. Provides daily leadership and direction to communication and outreach staff to ensure the ADRC Marketing and Communication plans are of high quality and produces outcomes. Takes a leadership role in administrative projects, building teams and moving projects toward desired outcomes.
Essential Duties

Marketing and Communication
Plans, develops, and coordinates agency communication strategy related to marketing, communication, outreach, and donor engagement.
Serves as a contact for media inquiries and requests for information.
Develops and oversees all project workflows, ensuring that all tasks are completed on time and to the highest standards for our marketing, publicity, social media, and email campaigns.
Responsible for the creation of marketing materials, such as press releases, social media posts, and website content for clients and company.
Monitors and analyze performance data, making recommendations for improvements as needed. Works collaboratively with finance department to prepare annual communication and marketing budget.
Communication and Technology
Provides support, guidance project management for the ADRC communication and technology needs.
Works collaboratively with agency units to explore efficiencies created through the agency software and hardware tools.
Works collaboratively with Quality and Reporting Assistance Coordinator to assure grant requirement are tracked, data is collected, and analysis occurs.
Works collaboratively with the Finance Department to ensure software, website, social media and the agency technology budget is accurate and supportive of agency needs.
Volunteer Support
Oversees the identification of volunteer needs and match applicants to meet those needs across ADRC programs.
Provides a liaison between ADRC units and volunteers, referring volunteers for further interviewing and exploration of gifts and talents.
Assures consistent and efficient recruitment and administrative processing of volunteers.
Assures ADRC volunteers are provided general agency training and orientation preparing them to receive program training in the unit(s) they are matched with.
Attends and participates in staff development programs, including in-service training and staff meetings.
Complies with applicable federal and state laws, administrative rules, established agency procedures and accepted professional standards.
Participates in the work setting as a team player.
Advocates for issues that impact seniors and/or adults with disabilities; represents their concerns within the community; informs customers of programs and legislative issues that affect them.
Has a “Duty to Report” during a community emergency/disaster according to the ADRC Emergency Preparedness Plan.
Adheres to privacy and confidentiality policies regarding customer and/or personnel information.
Performs other job-related responsibilities as assigned.

Minimum Qualifications Required

Education and Experience:
Bachelor’s degree in business management/communications/journalism/marketing program or a related field and a minimum of five years progressively responsible work with supervisory experience; or any equivalent combination of education, training and experience which provides the necessary knowledge, skills and abilities.

Licenses and Certifications:
Valid State of Wisconsin driver’s license and a satisfactory motor vehicle record.
AED/CPR Certification

Knowledge, Skills & Abilities
Knowledge of modern office practices and procedures.
Knowledge of Quality Assurance Methods and practices.
Superior written and oral communication skills.
Advanced knowledge of MS Office and Adobe Suite applications and ability to learn other software utilized by the ADRC.
Knowledge of social media outlets and professional use of such tools.
Knowledge of ADRC policies, laws, rules and regulations pertaining to the position.
Ability to interpret rules and regulations regarding fiscal reporting requirements.
Ability to plan, organize, schedule and prioritize work to ensure timely completion.
Ability to understand and practice the confidential nature of the position.
Ability to proficiently use a computer and related office equipment at a speed and accuracy rate that meets workload demands.
Ability to maintain complex records and files.
Ability to complete arithmetic calculations.
Ability to communicate effectively both orally and in writing.
Ability to work effectively in a team environment with staff and the public.
Ability to deal tactfully with difficult situations.
Ability to work independently with minimal supervision.
Ability to work under generally safe and comfortable conditions where exposure to environmental factors such as irate individuals, violence and/or crisis may cause discomfort and poses a limited risk of injury

Deadline Note: