Account Technician-Child Support
Under the supervision of the Human Services Supervisor – Child Support, the Account Technician – Child Support performs a variety of accounting duties related to the Child Support Program and fiscal operation of the department.
Schedule: M-F 8:00am -4:30pm
Remote work available after training is complete and application is approved.
Outagamie County offers benefit options to those that work 20 hours or more/week. *Exclusions may apply
1. Health, Dental, and Vision options start the first of the month following 1 Full Month of employment.
2. HSA (Health Savings Account) or a FSA (Flexible Savings Account) options
3. Life Insurance for Full-Time Employees (Paid for by the County)
4. Short-term Disability (optional)
5. Long-term Disability for Full-Time Employees (Paid for by the County) (OCDSA Union members excluded)
6. Paid Vacation, Holidays, Floating Holidays, and Sick time
7. Employee and Family Health Clinic located in the County Administration Building (for employees, spouses and dependents ages 2 and older covered by a county health plan).
8. Behavioral Health Services for employees available at OC Employee & Family Clinic
9. Continuing Education
10. Pet Insurance Discount option
11. Retirement Options:
*Deferred Comp (Public Sector Retirement Savings Plan)
*Wisconsin Retirement System (retirement pension plan in which the county pays a portion and the employee pays an amount)
Outagamie County offers Benefit options and paid time off for team members that work 20+ or more hours per week. Learn more today by visiting: https://www.outagamie.org/government/departments-f-m/human-resources/employee-benefits-information
Outagamie County Diversity Statement:
Outagamie County is committed to developing, nurturing, and sustaining an equitable community and workforce where all individuals can thrive. We pledge to amplify the voices of under-represented communities or those who were historically excluded, by removing barriers that result from racial, social injustice and inequities. We strive to ensure that equity, diversity, inclusion are embedded at all levels of Outagamie County programs and departments through acknowledging, analyzing, and addressing the root causes of inequities. We will create and advance equitable polices, practices and procedures, including, but not limited to County services, recruitment and retention, policies and practices, budgeting and procurement. We commit to being transparent and will continually evaluate and update our values when identified goals and objectives are not being achieved or sustained. Outagamie County will strive to create an inclusive environment where every community member feels like he/she/they belong.
Key Responsibilities:
The following duties are most critical for this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.
Enters court orders for child support obligations in the State automated system.
Contacts NCP requesting information to reconcile percentage orders.
Computes arrearages and drafts court orders determining arrears.
Explains financial computations to customers, attorneys and the courts; testifies in court as necessary.
Enters adjustments to the State automated system as required by court and reconciliations.
Issues wage withholding documents to employers.
Reconciles the State automated system to the records provided by court and clients.
Provides customer service to custodial and non-custodial parents, employers, and other HHS Divisions as needed.
Education/Certifications/Experience Requirements:
High school graduate or GED with additional training in accounting and bookkeeping.
Associates Degree preferred.
At least three years work experience in accounting including experience with automated systems.
Or any combination of education and experience that provides equivalent knowledge, skills, and abilities.
Required or Preferred Skills:
Knowledge of accounting and business mathematics.
Knowledge of office procedures, grammar and spelling.
Maintain a good working relationship with co-workers and other department employees.
Use sound judgment and make independent decisions.
Follow written and oral instructions and interpret complex court orders.
Maintain accurate records and prepare clear, concise reports.
Ability to maintain confidentiality and accountability.
Ability to walk, stoop, climb, bend, stretch; push, pull and lift up to 20 pounds, understanding and utilizing proper body mechanics.
OUTAGAMIE COUNTY IS AN EQUAL OPPORTUNITY EMPLOYER. IN COMPLIANCE WITH THE AMERICANS WITH DISABILITIES ACT, THE COUNTY WILL PROVIDE REASONABLE ACCOMMODATIONS TO QUALIFIED INDIVIDUALS WITH DISABILITIES AND ENCOURAGES BOTH PROSPECTIVE EMPLOYEES AND INCUMBENTS TO DISCUSS POTENTIAL ACCOMMODATIONS WITH THE EMPLOYER.
https://www.governmentjobs.com/careers/outagamie
Deadline Note: