Administrative Assistant l- Child Support
Administrative Assistant l
Department: Human Services
Reports to: Human Services Manager, Human Services Director
FLSA Status: Non-Exempt
Pay Grade: F
ABOUT US
Vernon County is dedicated to enhancing quality of life by promoting the health and safety of all residents and by conserving our natural landscape and unique rural character. We are committed to fostering stewardship, collaboration, and innovative growth through informed decision-making and transparent government.
POSITION SUMMARY
This position is responsible for providing current information on the administration of the Child Support Unit within the Department of Human Services.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Communicates with the public, employees, and other individuals to answer questions, direct, explain, and inform.
Answers telephones, directs calls, and takes messages.
Receives, sorts, date stamps, and distributes daily mail, deliveries, and messages as directed.
Performs routine clerical tasks including scanning, filing, sorting, recording, form ordering, and typing as required.
Maintains and files correspondence and reports.
Acts as receptionist and does basic book and record keeping.
Receipts child support payments before providing to a case worker for further processing.
Operates and maintains office machines, such as photocopiers, scanners, facsimile machines, voicemail systems, and personal computers.
Maintains and orders office supplies.
Basic KIDS data entry, including file prep.
Takes meeting minutes for meetings as directed.
Maintains organization of the Child Support Agency.
When advised and directed, serves as a backup for the Administrative Assistant for the Department of Human Services.
RELATED JOB FUNCTIONS
Responsible for working safely and following safety practices and standards of the facility; responsible for reporting and/or correcting any existing or potential safety or accident hazard.
Establishes and maintains effective working relationships with co-workers and others.
Attends staff meetings and training sessions.
Maintains brochures, postings, and legal notices for public viewing.
Performs related work as required or directed.
PHYSICAL REQUIREMENTS
Ability to sit, stand, and move around for extended periods.
Proficiency in keyboarding and using office equipment such as computers, printers, and copiers.
Capable of lifting and carrying light to moderate office supplies.
Visual acuity to read printed materials and view computers screen for extended periods.
Manual dexterity to operate office equipment and perform tasks such as filing and organizing paperwork.
Ability to communicate with the public and Vernon County staff in-person and on the phone.
Involves minimal potential and/or direct exposure to blood or body fluids.
EDUCATION AND TRAINING REQUIREMENTS
Graduation from an accredited high school or GED; requires three years recent office experience with demonstrated competency in advanced word processing, bookkeeping, and computer skills.
In evaluating candidates for this position, the County may consider a combination of education, experience and training that provides the necessary knowledge, skills, and abilities to perform the duties of the position.
Possession of a valid driver’s license and reliable transportation with adequate auto insurance to meet minimum County requirements, or access to reliable transportation for city and rural travel.
Must pass background check and pre-employment drug screen.
ADDITIONAL INFORMATION
This position description has been prepared to assist in evaluating duties, responsibilities, and skills of the position. It is not intended as a complete list of specific responsibilities and duties, nor is it intended to limit duties to those listed.
Vernon County is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
WAGE AND BENEFITS
$18.97- $20.94
Paid Time Off
Paid Holidays
Wisconsin Retirement System
Short Term & Long-Term Disability – waived premiums.
$10,000 Life Insurance Policy – Employer Paid.
Health Insurance
Dental & Vision Group Rate Plans
Deferred Compensation – Wisconsin Deferred Comp & Nationwide
Other Supplemental Insurances
Employee Assistance Program
Deadline Note: