ADMINISTRATIVE SPECIALIST – HUMAN RESOURCES

About La Crosse County:
At La Crosse County, we are committed to creating a vibrant, safe, and inclusive community. Guided by our Strategic Plan, we focus on economic growth, environmental stewardship, affordable housing, and robust public services that enhance the quality of life for all residents.

Why Join La Crosse County?

Wisconsin Retirement System (WRS): A top-rated pension program.
Affordable Insurance Premiums: Comprehensive health, dental, and vision coverage.
Generous Paid Time Off: Vacation, sick, and 10+ paid holidays annually.
Work-Life Balance: Flexible schedules and wellness programs.
Diversity, Equity, Inclusion, and Belonging (DEIB):
At La Crosse County, we believe that diversity strengthens our community. We are committed to fostering an inclusive workplace where all employees feel valued.

FLSA: Non-Exempt. This position within the County’s Human Resources Department provides key support in HR operations, Human Capital Management (HCM), compliance, and benefits administration. The role is responsible for ongoing support and optimization of HCM systems, including troubleshooting, data maintenance, and report development to meet organizational needs. This position may train or advise others, demonstrating leadership by contributing to strategic HR initiatives, process improvements, and change management efforts. The position reports to the HR Generalist/HR Operational Leader.

La Crosse County Leadership and Cultural Competencies

Act with Integrity and Build Trust

Tell the truth and be forthcoming, even when it’s difficult. Avoid exaggerating and embellishing the facts with opinions and feelings.
Stand up for beliefs even when unpopular. Think before speaking. Include rationale. Consider impacts and outcomes. Come with ideas, not simply opposition.
Elicit opinions of others. Speak up and share opinions without judgement.
Drive for Results

Hold self and others accountable for clear and specific expectations, actions, and decisions.
Take initiative, prioritize effectively, and stay resilient in the face of challenges or setbacks.
Monitor progress and make necessary adjustments to ensure desired results are attained.
Develop Talent and Effective Teams

Create an environment that promotes collaboration, innovation, and high performance, where individuals feel valued, motivated, and supported in achieving their goals.
Delegate responsibilities and trust team members to take ownership of their work.
Foster a culture of continuous learning and improvement where team members are expected to share knowledge, take calculated risks, and celebrate successes.
Lead with Vision and Strategy

Take action to create a culture of innovation by reviewing current practices and exploring more effective approaches.
Ensure that vision and strategy are communicated across all levels of the organization.
Lead regular discussions to connect team members’ daily work to big-picture goals, increasing motivation and alignment with organizational objectives.
Lead with Paradoxical, Critical, and Agile Thinking

See beyond black-and-white thinking and demonstrate the ability to dissect a situation from multiple perspectives.
Adapt quickly and respond to changes and uncertainties by abandoning old ways of doing things.
Seek to uncover underlying assumptions or contradictions. Display a growth versus a fixed mindset. Be open-minded, curious, and ask probing questions.
Build and Maintain Effective Relationships

Listen attentively, empathize, and demonstrate genuine interest in others’ perspectives (e.g., use non-verbal cues like nodding, ask clarifying questions for deeper understanding, avoid interrupting, summarize key points to ensure mutual understanding and clarity).
Facilitate cross-functional collaboration, break down silos within function, section, department, and county. Demonstrate and expect the sharing of knowledge and resources.
Develop and sustain partnerships. Communicate across all disciplines and levels regularly.
Cultivate Community Engagement and Provide Excellent Service

Commit to understanding and addressing the needs, concerns, and aspirations of the community. Foster meaningful relationships and partnerships with various stakeholders.
Solicit and include the community point of view to develop meaningful solutions to complex issues (i.e., gather feedback, address concerns, and incorporate community perspectives into decision-making processes).
Seek partnerships and collaborate within La Crosse County Departments and community organizations to create aligned mutually beneficial outcomes.
Demonstrate Emotional Intelligence

Demonstrate self-awareness and understand the impact of your actions on others and the organization.
Self-regulate, maintain composure, and manage emotions in challenging situations.
Actively listen, recognize non-verbal cues, and acknowledge others’ perspectives to build stronger connections, trust, and collaboration.
Essential Job Functions:

Administers FMLA and ADA accommodations for all employees, ensuring compliance with applicable laws and timely documentation.
Provides guidance to employees and managers on policies, procedures, benefits, and leave programs, exhibiting leadership in fostering understanding and compliance.
Collaborates with internal stakeholders and external vendors to assist the Benefits Coordinator in managing benefits administration, compliance activities, and employee communications.
Responsible for processing and maintaining data in HCM and vendor systems, system testing, reporting, and data integrity across platforms.
Processes and supports the entire employee lifecycle, including new hires, terminations, position changes, and benefit enrollments or updates within HCM.
Prepares and submits required reports such as state-mandated HR reports and department reports.
Supports the third-party workers’ compensation vendor, by providing documentation, reports, and participating in monthly meetings. Supports employees and managers with related questions.
Contributes to change management efforts and supports communication of total rewards initiatives.
Maintains strict confidentiality and exercises sound judgment in all HR matters.
Participates in departmental projects and initiatives, offering insight and subject matter expertise.
Builds trust and credibility by acting with integrity and providing high-quality service to internal and external customers.
Recognizes and recommends improvements to processes and procedures.
Supports and drives key strategies and initiatives aligned with HR objectives, showing leadership in advancing organizational goals.
Manages emotional intelligence effectively, including self-regulation and sensitivity to others’ needs.
Physical Demands:
A large portion of time is spent seated at a desk using a computer, telephone, and other office equipment. Duties require oral communication, sound judgment, hearing, near vision, and manual dexterity for typing and handling documents. Intermittent walking, standing, bending, and reaching are required. Occasionally travels within the building or to other sites for meetings. May lift light office materials such as files and copy paper.

Related Job Functions:
This job description is not intended to encompass every duty or responsibility associated with the position. The employee may be required to perform other duties as assigned to meet operational needs.

Knowledge, Skills, and Abilities:

General knowledge of HR operations, including HCM systems, benefits administration, FMLA, and workers’ compensation.
Ability to interpret and apply County policies and relevant federal/state HR laws.
Strong interpersonal communication and customer service skills.
High level of integrity and professionalism when handling confidential information.
Proficiency in Microsoft Office and HRIS/HCM platforms
Ability to recognize, communicate, and recommend process improvements.
Sound judgment and discretion in handling confidential matters.
General knowledge of HR functions, including Talent Acquisition, Talent Management, Total Rewards, Benefits, Compensation, and Leave of Absences.
Demonstrated leadership skills in managing projects, advising others, and driving HR initiatives.
Ability to establish excellent working relationships with employees, county officials, and public.
Qualifications:

Associate degree in HR, Business, or related field.
Minimum of three years’ experience in Human Resources, with a focus on HCM and benefits administration.
Demonstrated initiative and ability to manage projects and tasks independently.
Goal-oriented mindset with a desire to advance personal and organizational outcomes.
Experience with a variety of computer programs, including HRIS/HCM and Microsoft Office products.
Proven leadership capabilities in supporting and influencing HR operations and teams.
Equal Opportunity Employer Statement:
La Crosse County is proud to be an Equal Opportunity Employer.

If you need accommodations for a disability during the selection or interview process, please get in touch with Human Resources at jobs@lacrossecounty.org.

Application Process:
All applications must be submitted through our career website. Please ensure your application is complete and accurate,our hiring process highly values attention to detail.

https://jobs.dayforcehcm.com/en-US/laxcounty/CANDIDATEPORTAL/jobs/365

Deadline Note: