Administrative Assistant, Brookside
ADMINISTRATIVE ASSISTANT
Brookside Care Center
At Brookside Care Center, employees are 100% responsible for our first-class reputation within the community. We strive for excellence in providing outstanding care and services. Our mission is to cultivate an environment that promotes life fulfillment and dignity for residents to celebrate their potential as individuals and as a community. We employ compassionate people who believe working with seniors is an honor and a privilege.
The Administrative Assistant for Brookside Care Center oversees the front desk and main entrance to the facility.
Kenosha County is committed to Equity, Diversity and Inclusion and is an Equal Opportunity Employer.
2024 Hiring Range: $20.31 – $23.08 per hour
Work Schedule
• This is a full-time position working 40 hours per week, Monday through Friday, from 8:00 AM to 4:30 PM
Position Summary and Job Duties
• Greet in-person visitors and callers; answer questions and resolve issues or forward appropriately
• Act as receptionist, providing customer service to visitors and callers
• Receive and direct calls, update, and check voicemail daily
• Enter and maintain data/information
• Identify and follow up on discrepancies or missing information
• Log, track, and update data, information, and documentation
• Maintain files and records
• Copy, scan, and save files
• Retrieve files and ensure appropriate organization and labeling of files and materials
• Process incoming and outgoing mail and packages; sign for packages and deliveries
• Format and prepare correspondence, reports, or other documents
• Order and maintain office supply inventory
• Perform cashiering duties, such as collection and processing fees
• Issue receipts and prepare deposits
• Perform other work as required or assigned
• Schedule, type, and email salon schedule
• Maintain admission log and discharge log
• Maintain the resident appointment schedule
• Make requests for Care Van medical appointments for residents
Medical Records Duties
• Obtain doctor’s signature for resident’s physician orders
• Check and sort through the “physician orders” that are kept in the mail room
• Fax orders to the corresponding doctor’s office for a signature
• Work with medical records on procedure for handling signed physician orders
Success Factors
• Basic knowledge of the facility
• Extensive knowledge of computer capabilities and proficiency in the Microsoft Suite which includes Word, Excel, Outlook, and Publisher
• Maintain efficiency and accuracy when entering data
• Remain calm and professional when dealing with complaints or difficult situations
• Meet schedules and deadlines of the work
• Multitask and be dependable and organized
• Maintain bookkeeping and clerical records
• Basic math skills–addition, subtraction, multiplication, and division
• Remain professional and courteous at all times
• Maintain confidential information
• Perform a variety of duties, often changing from one task to another of a different nature
• Handle multiple procedural processes simultaneously
• Provide quality customer service to customers in a timely manner and in crisis-like situations
• Use office equipment, including computer, calculator, scanner, phone, and fax machine
• Verbal and written communication
• Typing and data entry
Job Requirements, Education, Training and Experience
• High school diploma of GED equivalent
• One-two years of administrative assistant/clerical work experience
Benefits
• Health, dental and vision insurance effective first of month following 30 days of employment, with the ability to reduce premium contribution through participation in a wellness program
• Flexible Spending Accounts
• Employee Assistance Program
• Paid Time Off
• Twelve Paid Holidays
• Retirement Plan: Participation in the Wisconsin Retirement System which includes county-paid life insurance
• Tuition Reimbursement
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This position involves medium physical demands, such as exerting up to 50 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. This position may require sitting for long periods of time.
The successful candidate for this position will be required to comply with the Center for Medicare & Medicaid regulations and Brookside Care Center’s mandatory vaccination policy requiring vaccinations in healthcare facilities. Proof of vaccination will be required as a condition of employment unless an individual obtains an approved medical or religious exemption.
Selection Process
• Application Review – Qualifying
• Oral Interview – Qualifying
• Background Check – Qualifying
• Physical Examination/Drug Screen – Qualifying
If you require accommodations at any point in the selection process because of a disability, please notify Human Resources in advance for arrangements.
Applications must be submitted no later than Sunday, August 18, 2024.
To learn more about Brookside Care Center, please visit: http://www.co.kenosha.wi.us/224/Brookside-Care-Center
Kenosha County is a Wisconsin Retirement System participating employer. Your participation is required, which includes an employee contribution.
The pay grade for this position is NE6 (Min. $20.31 – Max. $25.85 per hour).
Thank you for your interest in employment with Kenosha County!
Kenosha County is an affirmative action, equal opportunity employer.
https://www.kenoshacounty.org/jobs
Deadline Note: