Purpose of the Position
The purpose of the Van Driver is to transport passengers and assist with scheduling of passengers for the Aging & Disability Resource Center of Sauk County’s transportation program, and provide clerical support for the transportation program.
***This is a limited term employment.
Essential Duties and Responsibilities
• Operate county-owned vehicles, providing safe and courteous transport of authorized passengers. Passengers include, but are not limited to older adults, adults with disabilities and /or the mobility challenged to and from approved destinations within and outside of Sauk County.
• Provide assistance to passengers boarding and disembarking from vehicle, and may operate wheelchair lift.
• Prepare daily trip statistics such as mileage, fees collected, and number of passengers.
• Collect fees from passengers.
• Maintain cleanliness of vehicles-interior and exterior.
• Complete pre- trip and post-trip vehicle inspection and document inspection findings.
• Contact van drivers to determine a match to a passenger’s appointment time or transportation need.
• Determine the best available service offered to meet a passenger’s transportation need, the appropriate pick-up time for the van to arrive at a passenger’s home and to leave the destination for the return trip.
• Calculate the estimated round-trip, number of miles to be traveled from the van driver’s home and estimate each passenger’s fare.
• Communicate transportation information to passengers to facilitate a successful and enjoyable travel experience. Contact each passenger to provide them with their travel arrangement details.
• Provide clerical support and maintain complete, accurate and timely electronic records of each trip arranged.
Additional Duties and Responsibilities
• Report maintenance needed & supply needs of vehicles.
• Complete reports.
• And other duties as assigned.
Knowledge, Skills and Abilities
• Descriptive data and information such as, bus schedules, computer software, general verbal and written instructions, and routine and non-routine correspondence
• Verbally and in writing with department personnel, customers, hospital and clinic staff, and the general public
• Present a customer service attitude and demeanor
• In a variety of ways and styles to properly communicate with persons of various disabilities and comprehension
• Explain, demonstrate, and clarify to others established policies, procedures, and standards
• Computer skills, such as word processing, spreadsheets, and desktop publishing
• Adding, subtracting, multiplying, dividing, and calculating percentages, fractions, and decimals
• Compare, count, differentiate, measure, sort, classify, compute, tabulate, and/or categorize data and/or information
• Assemble, copy, record, and transcribe data and/or information
• Analyze data and information using established criteria to define consequences and consider and select alternatives
• Apply functional and situational reasoning by exercising judgement, decisiveness, and creativity in everyday routine and non-routine situations
• Meet all physical requirements established and required by State and Federal Department of Transportation, including submission to reasonable suspicion and post-accident alcohol and drug testing
• Use fine and gross motor skills to perform tasks such as operating a keyboard, photocopier, telephone, calculator, motor vehicle, and chair lift
• Sustain prolonged visual concentration
• Exert light physical effort in sedentary to light work, involving lifting, carrying, pushing and pulling
• Recognize and identify degrees of similarity and differences between characteristics of colors, forms, sounds, odors, textures, etc. associated with objects, materials, and ingredients
• Occasionally unsafe and uncomfortable in respects to temperature variations, odors, and typical driving hazards.