Social Services Manager

Application Deadline: 2023-02-07
Job Type: County
Job Description:

Job Summary
Responsible for the development, implementation and ongoing monitoring of clinical treatment programs for all units in the inpatient services department of the Community Treatment Center (Hospital, Nursing Home, and CBRF). The Social Services Manager will ensure that consumer treatment plans are adequately developed and implemented by social work staff members and ensure that life enrichment activities for residents are implemented accordingly.

The Social Services Manager directly supervises inpatient social worker staff for each of the licensed inpatient units as well as provides supervisory oversight to the life enrichment staff and certified occupational assistant staff. This position participates in Quality Improvement and other Committees as directed by the Hospital and Nursing Home Administrator. Participates in Human Services Department inter-agency collaboration meetings to ensure adequate discharge planning and aftercare plans are effectively coordinated for ongoing continuity of care.

Essential Duties
Selection, orientation, and supervision of professional social work staff and life enrichment staff in the provision of services to consumers; plans, assigns, coordinates and reviews work; acts on problems and concerns; evaluates performance and makes recommendations concerning evaluation outcomes.

Ensures the provision of individualized treatment and life enrichment programs for consumers at the inpatient facilities; Responsible to ensure treatment and care plans are developed in a timely way following state and federal requirements for compliance.

Ensures that social work staff complete required assessments (PASSR, psychosocial, discharge) timely and thoroughly.

Ensures the Life Enrichment Supervisor follows state and federal requirements for activity program compliance.

Organizes the therapeutic programs for the units and may conduct individual and group psychotherapy for consumers.

Reviews and audits medical record documentation regarding care planning and services delivered to or interactions with clients; reviews and audits records and reports regarding department and facility functioning to ensure compliance with regulatory bodies and quality service delivery. Reports findings to the Hospital & Nursing Home Administrator and the QAPI Committee.

Assists the Admission Department with admissions and insurance authorizations for clients and residents in the inpatient units.

Provides guidance to staff regarding the client voluntary admission and emergency detention procedures.

Develops adequate staffing to respond to crises and emergency situations; resolves problems and ensures safety of staff and clients and emergency treatment for clients.

Effectively communicates and coordinates ongoing quality consumer care plans with community program staff.

Assists in the development of the budget for clinical and recreational activity programming; reviews budget analyzes variances and recommends corrective actions.

Serves on internal and external committees to review and revise agency interactions and ensure overall quality of care provided.

Approves staff schedules; maintains adequate staffing levels.

Assists with the coordination of discharge planning, involving patient, family, partnering agencies, and other supports as appropriate

Develops policies and procedures for the Social Services and Activity Departments to ensure ongoing compliance with State and Federal Regulations.

Minimum Qualifications Required
Education and Experience:

Master’s Degree in Social Work with three to five years of clinical social work experience that includes two years of supervisory experience; or any equivalent combination of education, training and experience which provides the necessary knowledge, skills and abilities. Prior experience developing and managing clinical treatment program preferred.

Licenses and Certifications:

Certified Independent Clinical Social Worker

Knowledge, Skills & Abilities
Current knowledge of the provisions of Federal, State and local legislation pertaining to programs supervised.

Current knowledge of evidence-based practitioner in behavioral health, psychotherapy, psychotherapeutic techniques, psychopharmacology, individual, family and group dynamics related to child and growth development, psychiatric-mental health principles, and needs of the population served by the facility.

Current knowledge of Health & Human services system and the organization.

Knowledge of the community and its network of services and how to communicate with them.

Knowledge of and ability to utilize a computer and the required software.

Ability to maintain emotional stability and competence in stressful situations.

Ability to perform mid to upper-level data analysis including the ability to coordinate, strategize, systemize and correlate, using discretion in determining time, place and/or sequence of operations within an organizational framework. Ability to implement decisions based on such data, and overseeing the execution of these decisions.

Ability to manage and direct a group of professional staff, including the ability to provide counseling and mediation.

Ability to advise and interpret regarding the application of policies, procedures and standards to specific situations.

Ability to utilize reference, descriptive, consulting, design and advisory data and information such as patient charts, statistics, social service assessments, statutes, diagnostic manual, policies, and organizational analysis.

Ability to exercise the judgment, decisiveness and creativity required in situations involving the direction, control and planning of an entire program or multiple programs.

Ability to communicate and interact effectively both orally and in writing with a variety of groups and individuals.

Ability to establish and maintain effective working relationships with staff, clients and the public.

Ability to work the required hours of the position.


Lifting 20 pounds maximum with frequent lifting and/or carrying of objects weighing up to 10 pounds.

Intermittent standing, walking and sitting.

Using hand(s)/feet for repetitive single grasping, fine manipulation, pushing and pulling, and operating controls.

Occasional bending, twisting, squatting, climbing, reaching, and grappling.

Communicating orally in a clear manner.

Distinguishing sounds at various frequencies and volumes.

Distinguishing people or objects at varied distances under a variety of light conditions.

Must be free from communicable disease.

This position description should not be interpreted as all inclusive. It is intended to identify the major responsibilities and requirements of this job. The incumbents may be requested to perform job-related responsibilities and tasks other than those stated in this description.

Deadline Note: