Shelter Care Youth Support Specialist
Brown County Health and Human Services offers exciting challenges, personal growth opportunities and a chance to make a difference, all while preserving a strong work-life balance. As an employee, you will have the opportunity to serve individuals and families within your own community. Come and see all that Brown County has to offer!
Our Shelter Care unit is looking for compassionate, composed and resourceful individuals to join our team now!
Provides care and supervision to residents (up to 18 youth both males and females ages 10-17), that are placed at Brown County Shelter Care through the Juvenile Court System. Shelter Care operates 24-hours per day, 7 days per week. This position works a varied schedule.
There are various openings for both Male and Female Youth Support Specialists with Full-Time, Part-Time, and Every Other Weekend availability.
Assists in planning, directing and overseeing the learning, living and leisure time activities through direct interaction of youth at the Shelter; enforces Shelter rules, intervenes in crisis situations, closely monitors location and activities of children 24-hours per day. Assures the health, safety, and well-being of residents Placed at Shelter Care.
Maintains positive relationships; provides support, encouragement and information to the youth and their families.
Directly interacts with and observes activities and behavior of youth; fills out and completes daily reports and logs; consults with professionals regarding youth’s behavior; completes and maintains other records as necessary.
Receives referrals for admission to the Shelter, completes written requirements, observes physical condition of female/male residents upon admission and return to facility; contacts case managers as necessary. Conducts searches of residents. Completes unauthorized leave and incident reports. Completes the release process when a resident leaves Shelter Care.
Participates with direct interaction in planning and executing learning, recreational, social and daily living skills programs/activities.
Maintains order and administers positive, constructive discipline as necessary and appropriate without the use of physical or mechanical restraint.
Maintains positive, effective professional communication with parents, case managers, court staff, coworkers and other members of the community and working professionals.
Helps plan, develop, participate in and supervise a variety of community outings and presentations for residents.
Completes a variety of statistical and progress reports on youth or agency activities.
Performs and/or oversees a variety of general duties such as: maintaining inventories of bed linens and equipment, cleaning/inspection of rooms, purchasing of food and supplies, administering of first aid/CPR/AED (Automatic External Defibrillator) and minor maintenance/housekeeping duties.
Conducts fire drills and carries out emergency/safety plans when needed.
Assists in planning nutritional meal program for youth, in food preparation, storage and clean up.
Participates in staff development, attends related seminars, staff meetings and workshops.
Assists with shopping for food and other items needed by the residents or the Shelter.
Maintains required training/hours and certifications annually.
Carries out all Shelter Care work rules, policies and procedures and all County policies.
Minimum Qualifications Required
Education and Experience:
Bachelor’s degree in Human Services area or any equivalent combination of education, training and experience, which provides the necessary knowledge, skills and abilities. Work or volunteer experience in a youth care setting desirable.
Licenses and Certifications:
Valid Wisconsin Driver’s License
Certification in first aid and CPR/AED as set forth by DHSS or ability to pass a course.
Applicants must also complete a fingerprint background check as part of the hiring process.
Knowledge, Skills & Abilities
Knowledge, Skills and Abilities:
Knowledge of Microsoft Office (Word, Excel, Powerpoint and Outlook)
Knowledge of appropriate educational, recreational and social activities for youth and the ability to carry these out in an effective and instructional manner.
Knowledge of group dynamics and human relations.
Knowledge of health and safety precautions and first aid/CPR/AED.
Knowledge of acceptable hygiene standards, procedures regarding blood borne pathogens, and appropriate food handling, preparation and storage.
Knowledge of adolescent psychology, and human growth and development.
Knowledge of and ability to help youth acquire daily living/social skills.
Ability to utilize crisis intervention/de-escalation skills in handling emergency situations.
Ability and skill to relate with young people in a positive, respectful, responsible, unprejudiced and understanding manner using sound judgment.
Ability and skill to maintain a positive and effective working relationship with internal customers (case managers, parents, human service workers) and External customers (law enforcement officials, outside service providers, parent/guardians, and the general public)
Ability and skill to provide safe, beneficial care and services to youth.
Ability to prioritize multiple duties and responsibilities under changing circumstances.
Ability to exercise mature judgment at all times.
Ability to enforce the rules and regulations as established in the Shelter Care policy/procedures and as determined by State of Wisconsin Licensing Specialists.
Ability to communicate effectively both orally and in writing.
Ability to be a positive role model for youth.
Ability to perform multiple tasks at the same time.
Ability to work the required hours of the position and/or meet the minimum requirements of the position.
Ability to oversee the set up and self-administration of prescribed medications for the youth.
Ability to complete all other duties as assigned by Shelter Care Unit Supervisor.
Lifting 30 pounds maximum with frequent lifting and/or carrying of objects weighing up to 20 pounds.
Frequent standing, walking and sitting; occasional driving.
Using hand(s)/feet for repetitive single grasping, fine manipulation, pushing and pulling, and operating controls.
Frequent bending, twisting, squatting and reaching.
Communicating orally in a clear manner.
Distinguishing sounds at various frequencies and volumes.
Distinguishing people or objects at varied distances under a variety of light conditions.