Library Assistant – Wausau (30 Hours)
This is a 30 hour per week position with the Circulation Services Team of the Headquarters Library in Wausau. Hours can include days, evenings and weekends. Additional hours to attend meetings, workshops or to fill in for other staff may be required.
The purpose of this position is to provide extraordinary service to our customers and fellow library staff. The focus of this position is working at the main desk. This position contributes innovative and progressive solutions to provide increasingly better customer service. The work is performed under the direction of the Circulation Services Team Lead and/or the Support Services Manager.
Associate’s degree, with two years of experience in a public library or any combination of education and experience that provides equivalent knowledge, skills, and abilities.
Strong analytical skills
Good problem solver
Comfortable working in a multi-tasking environment
Enjoys working with diverse populations
EXAMPLES OF WORK PERFORMED:
The following duties are normal for this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.
Meets and greets customers.
Assists customers in identifying, locating, checking in and out materials, collecting fines and related charges.
Issues library cards to customers.
Searches library catalog in answer to customers’ questions and place holds for customers as requested.
Interprets, explain, and enforce library policies and procedures to public as appropriate.
Makes announcements to the public concerning severe weather warnings/watches, and carry out procedures for severe weather events.
Pulls requested materials from shelves using reports.
Assists customers with the computers and Internet.
Prints or types documents as related to essential duties and additional tasks.
Takes responsibility for managing the development of one’s own career, including a commitment to lifelong learning and periodic retooling of personal skills set.
Develops and maintains positive relationships with staff and customers.
Maintains regular and predictable attendance; works extra hours as required.
Performs related work as required.
Starting salary: $13.45 per hour.
This part-time position is eligible for benefits that are prorated based on 30/hours per week.