Lead Behavioral Health Social Worker
This full-time lead worker position provides permanently assigned lead work over professional Social Worker and Case Management staff in the Behavioral Health Unit within Health and Human Services. The unit is comprised of Mental Health Crisis, Community Support Program (CSP), Comprehensive Community Services (CCS), Adult Protective Services (APS), Children’s Long-Term Support (CLTS), and Birth-to-Three (B3) programs.
The Lead Worker provides assistance and support to the Behavioral Health Unit Supervisor including, but not limited to, establishing unit goals, plans and specific unit functions, direct support, and resources to staff within the unit. This position also acts as the primary training resource for new/onboarding staff. This position may require carrying an active caseload of primarily CCS and CLTS cases. This position will act as mental health crisis backup. This position performs other duties as assigned by the supervisor and in absence of the Unit Supervisor.
Essential Functions of the Position:
The following duties are illustrative and the person holding this position may be required to perform other duties of a similar nature or otherwise related to the position.
Provides direct support to the Unit Supervisor including, but not limited to, training, case consultation, work distribution, and quality assurance. Is the primary back up to the Unit Supervisor and is available to staff.
Works jointly with the Unit Supervisor and other unit staff to ensure effective operations.
Helps provide supervision to staff as assigned by the Unit Supervisor, including providing feedback to the Unit Supervisor when warranted regarding work performance and professional development suggestions/opportunities. While this position does not conduct performance evaluations, this position will provide feedback if/when requested.
Facilitates and coordinates staff development and training, including being the primary training resource for new/onboarding staff, ensures all relevant statutes, standards, and contractual requirements are followed, including monitoring that all benchmarks are upheld and met.
Participates in, gives advice, and consults with behavioral health staff in collaboration with Unit Supervisor and/or Clinician on unusual, difficult, and complex cases.
Provides daily consultation with behavioral health staff on caseload management.
Assists the Unit Supervisor in preparing necessary and required reports, including monthly board reporting, quarterly and annually programming, grants, as necessary by program standard in accordance local and state guidelines.
Participates and attends local, regional, and statewide meetings and training opportunities to remain informed and in compliance of practice standards as well as understand upcoming changes and/or relevant program information. Supports the Unit Supervisor in providing information to key stakeholders, including unit staff, agency director and governing committee as needed/requested.
Provides primary back up and case management of caseload in the event of staff absence on the unit (both short and long-term absence of staff), including but not limited to CCS, CLTS, and Crisis. This position will also carry caseload on any of the above mentioned case functions.
Assists in advising unit staff on the proper application of local, state, and federal legislation and standards, regulations, policies, and rules governing administration and implementation of programs.
Assists the Unit Supervisor in working with key community stakeholders including schools, law enforcement, service providers, including providing presentations as assigned/requested.
Receives and responds to technical questions from staff, consumers, and the general public about unit programs and services, including handling initial complaints made by clients and other community stakeholders, while referring to the Unit Supervisor when needed.
To perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required at the time of hire or for the continuation of employment.
Bachelor’s Degree in Social Work, Psychology, Human Development, or closely related field.
Current Social Worker Certification preferred.
Two years of experience equivalent to that of a Behavioral Health County Social Worker.
Ability to pass required background checks.
A valid driver’s license required.
Knowledge, Skills and Abilities:
Has a strong understanding of applicable Ch. 34, Ch. 36, Ch. 51, and CLTS statutes, standards and practices.
Is able to engage and build rapport with staff, consumers, key stakeholders, and other external and internal partners.
Ability to manage difficult and stressful situations, understands and knows how to effectively work within crisis situations.
Ability to maintain confidential information.
Ability to meet and deal with the public and to establish and maintain an effective working relationship with staff and members of the public.
Ability to exercise good judgment in approaching situations and making decisions.
Ability to prepare and maintain clear and accurate records and reports.
Strong and effective communication skills, both verbal and written.
Physical and Mental Demands:
The physical and work environments described are representative of those that must be met by an employee to successfully perform the functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.
The duties of this job include physical activities such as stooping, kneeling, sitting, standing, reaching, walking, lifting and/or move (up to 10 pounds), grasping, talking, hearing/listening, seeing/observing, and repetitive motions.
Specific vision abilities required by this job include close, distance and peripheral vision; depth perception.
Exposure to blood borne pathogens is considered to be low.
Burnett County is an Equal Opportunity Employer
The abilities, duties, and responsibilities listed above are intended only as illustrations of the various types of work that may be performed. The omission of any specific statement of abilities, duties, or responsibilities does not exclude them from the position if the work is similar, related, or a logical assignment of the position. The position description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and the requirements of the position change.
Job Type: Full-time
Pay: Up to $32.00 per hour