Director of Public Safety Communications

Application Deadline: 2023-06-06
Job Type: County
Job Description:

Job Summary
Plans, directs and administers the overall operation and maintenance of the County Public Safety Communications Center with Brown County municipalities, the state and national law enforcement information systems. Provides leadership and direction for public safety operations. This is an appointed position, reporting to the County Executive.
Essential Duties
Responsible for the ongoing development of a Countywide Public Safety Communications Department.

Supervises, plans schedules and directs the work of subordinates; instructs and trains employees in proper methods and procedures; inspects work in progress and upon completion; monitors and evaluates performance of staff; performs corrective actions and terminations of staff as appropriate; develops and is responsible for compliance with policies and procedures; ensures the smooth day-to-day operations of the County Communications Department.

Liaison to local municipalities and the public, ensuring an acceptable level of services. Establish standards in which services will be measured.

Ensures that all complaints are investigated and addressed according to Policy and Procedures.

Directs and guides information systems applications within the Department for the purpose of meeting and conferring with officers and other staff officers to receive and give input on the information systems.

Manages the installation, operation and maintenance of Communications Center equipment.

Maintains efficiency and cooperation between all governmental bodies, department divisions and sections by use of applicable technological enhancements that will foster the exchange of pertinent data.

Prepares and administers the Communications Center budget. Identifies efficiencies in operations and develops long-range financial plans.

Develops and implements a public information program for citizen access to the 911 system and makes public presentations.

Attends advisory and legislative board and committee meetings. Serves on designated councils.Provides monthly and annual reports to the County Executive. Attends Public Safety Committee meetings and other meetings deemed necessary.

Performs related functions as assigned.
Minimum Qualifications Required
Education and Experience:
Graduation from an accredited college or university with a degree in public administration, business administration, electrical engineering, criminal justice or related field and five years experience in public safety communications management; or any equivalent combination of education, training and experience which provides the necessary knowledge, skills and abilities.

Licenses and Certifications.
Knowledge, Skills & Abilities
Knowledge of public safety radio and computer-aided dispatching methods, systems, and equipment.

Knowledge of principles and practices of law enforcement, fire and EMS dispatching in a metropolitan, rural, full-time and volunteer context.

Knowledge of all phases of emergency communications.

Knowledge of state, federal and local laws, rules, statutes, and regulations as it relates to public safety telecommunications.

Knowledge of labor management relations, strategies and techniques.

Knowledge of supervisory personnel practices and procedures.

Knowledge of fiscal budgeting principles and practices.

Knowledge of basic data and emergency processing principles.

Knowledge of and ability to utilize a computer and required software.

Ability to manage time and organize workloads to ensure completion and accuracy.

Ability to communicate clearly and effectively both orally and in writing.

Ability to interpret and analyze programs, policies, and procedures regarding personnel and fiscal matters.

Ability to develop training and procedural documents for the department.

Ability to establish and maintain effective working relationships with staff, officials from other municipalities and the public.

Ability to interpret data produced by information systems.

Ability to work the required hours of the position.

Deadline Note: