Community Long Term Support (CLTS) Worker

Application Deadline: 2023-09-24
Job Type: County
Job Description:

Submit applications via the Douglas County website:

The Community Long-Term Support (CLTS) Worker position provides support and service coordination to children living with an intellectual/developmental disability, physical disability, and/or severe emotional disturbance and their family/caregivers, with the primary responsibility of promoting the child’s health, safety and welfare in their home and community.

Based on 37.5 hours per week, full-time, non-exempt.
2023 Salary: $27.69 – $29.94

Essential Duties
The following duties are normal for this position but should not be construed as exclusive or all-inclusive.
-Assisting families to determine program functional eligibility by administering the Children’s Long-Term Care Functional
-Screen and assisting in financial eligibility through WI Medicaid.
-Assessing and periodically reassessing the participant’s health, safety and functional capacity while maintain monthly contact with families through direct contact or collateral contact.
-Providing crisis and critical incident intervention and resolution.
-Developing Individual Service Plans with families consistent with their identified outcomes and updating the plan at the required intervals.
-Verify that services are delivered in accordance with program requirements.
-Assist in locating available service providers to meet outcomes identified in the service plan.
-Providing transitional planning and support as children age into adult long-term care services.
-Advocating and providing information for coordination with other services and resources including but not limited to: court-ordered, youth justice, or child protective services.
-Referring and assisting families in accessing other public benefits, energy assistance, or other income based services.
-Maintains case files and completes documentation and program paperwork within program regulations.
-Participates in mandatory department trainings and unit trainings.
-Participates in monthly unit meetings.
-Performs other duties as required.

Minimum Qualifications
Qualifications may be met through a combination of education and practice experience including:
• A course of study and practice experience that meets requirements for state certification or
licensure as a social worker and also one year experience with individuals with disabilities preferred.
• A course of study leading to a Bachelor of Arts or Bachelor of Science degree in a health- or
human services-related field and one year of experience working with individuals with
• A minimum of four years’ experience as a long-term support SSC.
• A combination of training and experience equivalent to four years of long-term support case
management practice.

Knowledge Required
-Working knowledge of social and economic factors which influence family life.
-Some knowledge of principles of human behavior and development.
-Knowledge of community resources.
-Knowledge of public social service and assistance programs.
-Knowledge of interviewing techniques and problem solving methodology.
-Have knowledge of the warning signs of child abuse and neglect.
-Have knowledge of and ability to demonstrate an understanding of cultural competence and diversity when providing services.
-Have knowledge of computers, computer programs and data entry.
-Have basic knowledge of Wisconsin’s Medicaid long-term care programs, their eligibility requirements, and procedures.
-Complete the necessary training to become certified in the administration of the Children’s Long-Term Care Functional Screen. Complete any approved and required Department of Health Services trainings.

Abilities Required
-Ability to communicate effectively in written and oral form.
-Ability to maintain confidentiality and discretions regarding business-related files, reports and conversations, within the provision of open records laws.
-Ability to apply sound judgement and in discretion in performing duties, resolving problems and interpreting policies and regulations.
-Ability to perform detailed work accurately and independently in compliance with required timeframes.
-Ability to establish and maintain effective working relationships with supervisors, coworkers, customers, providers and staff of other agencies.
-Ability to manage assigned caseload and prioritize work duties.

Physical/Testing Requirements
This position will be required to perform non-sedentary and sedentary work. Non-sedentary work includes walking distances on uneven surfaces and climbing stairs; standing and sitting variable times; carrying a lap top computer and other materials simultaneously; and ability to lift up to 30 pounds. May require field visits, sometimes in buildings or terrain that is not handicapped accessible. Requirements include driving a vehicle to and from appointments. Shall maintain a valid driver’s license and proof of insurance.

Testing may be administered to assess skills and abilities necessary to perform the essential duties of this position. Structured interview, references, and background investigation.

Deadline Note: