Behavioral Health Supervisor: AODA & Mental Health Services
Coordinates and supervises all aspects of the mental health therapy and alcohol other drug addiction (aoda) counseling staff within the county’s certified DHS 35/75 Outpatient clinic. This position is responsible for monitoring and evaluating mental health and aoda services provided to the adult client population served at the clinic. Additional oversight of the DHS 75.15 Intoxicated Driver Services program and related contractors is also an area of responsibility. The behavioral health supervisor in this role may also be called upon to assist other supervisors when circumstances require it.
Assists in the overall operation, directing, and evaluating of all behavioral health therapy and counseling services provided to adults through the outpatient clinic. Works with the Manager of Behavioral Health and the Hospital and Nursing Home Administrator of the Community Treatment Center in meeting client needs.
Participates in the development/revision, implementation, and communication of goals, policies/procedures, and standards for the clinical services in accordance with the agency’s mission/goal and standards set by regulatory bodies.
Provides supervision to therapists and counselors responsible for service provision within the clinic.
Develops, monitors, and evaluates mental health/AODA services provided to adults provided internally and by contracted services involved with the intoxicated driver program.
Creates and maintains a system for data collection, analysis, and identifying strategies to ensure quality and continuous improvement of mental health and aoda clinic services.
Promotes integration of person-centered practice.
May serve as the Behavioral Health Services Manager in the Manager’s absence, as assigned.
Conducts employee performance appraisals, makes recommendations for, and implements employee disciplinary actions to include termination when necessary; acts as first step in grievance/complaint procedure.
Acts as a liaison gathering information and conducting the initial information gathering into grievances/complaints regarding any clinic therapy/counseling or intoxicated driver program service provided through the clinic.
Interviews and recommends personnel for hire per Human Resources procedures.
Oversees DHS 35/75 and DHS 62 required training for outpatient clinic staff, ensures program compliance and provides additional staff training opportunities targeted to improve clinic services.
Maintains the confidential nature of consumer and business information.
Is knowledgeable of pertinent county, state, and federal regulations, applicable to our programs.
Provides public information regarding the programs provided to various community agencies and public groups.
Attends staff meetings, in-service training, clinical and administrative meetings, and outside agency training sessions as assigned
Completes and maintains necessary documentation according to applicable requirements, codes, and policies.
Performs related functions as assigned.
MATERIALS AND EQUIPMENT USED:
General office equipment
Minimum Qualifications Required
Education and Experience:
Master’s degree in social work or related field with three years to 5 years of post-Licensure experience in the mental health and AODA fields; Licensure as an LCSW/LPC or other greater or equivalent credentialing, training and experience in clinical practice required as noted above, which provides the necessary knowledge, skills, and abilities to work in this role. Dual licensure or essential scope of practice and ability required to supervise mental health and AODA program and personnel consistent with requirements noted above is required.
Licenses and Certifications:
Valid Wisconsin Driver’s License
State Licensed Clinical Social Worker/licensed Professional Counselor or staff with equivalent credentials and experience, or individuals with greater knowledge experience and credentialing may be considered.
Knowledge, Skills & Abilities
Current knowledge of principles of management and supervision.
Current knowledge of the community and human services resources.
Knowledge of the provisions of federal, state, and local legislation, rules and regulations pertaining to programs being coordinated.
Knowledge of psychopathology, psychopharmacology, psychotherapeutic techniques.
Knowledge of and ability to utilize a computer and the required software.
Ability to bill Medical Assistance.
Ability to coordinate programs.
Ability to maintain emotional stability in stress situations.
Ability to initiate contact with others.
Ability to maintain records and reports accurately.
Ability to communicate effectively both orally and in writing.
Ability to demonstrate skills in problem solving.
Ability to follow oral and written instructions.
Ability to establish and maintain effective working relationships with staff and the public.
Ability to work the required hours of the position, with a minimum of 40 hours per week.
Lifting 20 pounds maximum with frequent lifting and/or carrying of objects weighing up to 10 pounds.
Intermittent standing, walking, and sitting; occasional driving.
Using hand(s)/feet for repetitive single grasping, fine manipulation, pushing and pulling, and operating controls.
Frequent bending, twisting, squatting, climbing, reaching, and grappling.
Communicating orally in a clear manner.
Distinguishing sounds at various frequencies and volumes.
Distinguishing people or objects at varied distances under a variety of light conditions.
Must be free from communicable disease.
This position description should not be interpreted as all-inclusive. It is intended to identify the major responsibilities and requirements of this job. The incumbents may be requested to perform job-related responsibilities and tasks other than those stated in this description.