Assisted Living Program Manager

Application Deadline: 2021-12-03
Job Type: County
Job Description:


Status: Full Time, Exempt
Starting Wage Range: $34.03/hr. – $37.56/hr.
Application Review Date: December 3, 2021 – Position Open Until Filled

Please submit Cover Letter & Resume with application


Bachelor’s degree in social work, human services, or related program with five (5) years’ social work experience with disability populations or long-term care management.
Three years supervisory experience.
Must successfully pass caregiver and criminal background check.
Must possess or obtain CPR/First Aid certification upon hire.
Must possess or obtain CBRF certification upon hire.

Clearview is mandated by the CMS COVID-19 Vaccination Requirement. All newly hired employees must have received the first dose of the two dose vaccine or the single dose vaccine prior to beginning employment with Clearview (unless a request for an exemption is approved).

Dodge County offers a generous benefits package including: Wisconsin Retirement System, health, dental, vision, long-term disability, and life insurance. Flex spending, deferred compensation, paid time off, and ten observed holidays.


This position coordinates services for assisted living residents to assure the highest degree of quality resident care is maintained at all times within a safe environment, in collaboration with members of the interdisciplinary team developed for coordination of care.


The following duties are typical for this position. However, they are not to be construed as exclusive or all–inclusive. To perform this job successfully, an individual must be able to perform each duty satisfactorily. Other duties may also be required or assigned.

Provides leadership in attracting, retaining and developing an engaged workforce in the delivery of superior services to residents and families.
Directs the work of and manages household staff. Interviews and selects new employees. Provides training and instructions and ongoing training needs. Assigns tasks, reviews work and prepares performance evaluations. Provides staff coaching/counseling. Recommends employee transfers, promotions, disciplinary action, and discharge; develops staff schedules.
Directs resident care and supervision of staff providing direct care, including following care plans, passing medications, providing treatments, assessing residents, collaborating with outside healthcare providers and interdisciplinary team; advising/instructing nurses, aides, dietary workers, and unit clerks.
Coordinates assessments/care planning process – including collaboration with therapy providers; oversees completion of the care plans by the Interdisciplinary Team.
Assists in the development of an interdisciplinary care plan to ensure the resident’s physical and psychosocial needs are met; ensures the care plan remains appropriate – goals are attainable/allowing residents to be as involved in their care as possible, to attain their highest practicable level of functioning; oversees implementation of care plans.
Reviews charting daily.
Conducts resident and family conferences and provides updates, changes in condition, and instruction or education.
Collaborates with physicians, consultants, community agencies, and institutions to improve the quality of services and to resolve identified problems.
Plans and assists with discharge instructions and follow-up appointments, therapy instructions, etc.
Participates in the developing, maintaining, and updating of written policies and procedures pertaining to assisted living services. Monitors Federal and State guidelines and requirements and revises procedures accordingly.
Communicates and interprets policies and procedures to Clearview staff; monitors staff practices and implementation.
Assists with staffing; makes needed adjustments; answers phone calls and directs as needed.
Assists with the preparation for inspection surveys, instructing staff on matters of conduct and disclosure, being interviewed by inspectors, immediate corrections of problems noted by surveyors, etc. Reviews and reinforces important standards previously cited.
Participates in the preparation of the Plan of Correction response to an inspection survey and implements any follow-up QA required.
Monitors incident reports, investigations, safety programs, etc.
Performs other duties as assigned.


Bachelor’s degree in social work, human services, or related program with five (5) years’ social work experience with disability populations or long-term care management.


Three years supervisory experience.
Must successfully pass caregiver and criminal background check.
Must possess or obtain CPR/First Aid certification upon hire.
Must possess or obtain CBRF certification upon hire.
Minimum Requirements:
Knowledge of electronic records systems.
Comprehensive knowledge of the long-term care facility laws and regulations.
Knowledge of the County’s and Department’s operating requirements, policies, procedures, and practices; and local, State, and Federal regulations related to department programs and operations.
Skill in analyzing complex administrative information and issues, defining problems and evaluating alternatives and recommending methods, procedures and techniques for resolution of issues.
Ability to research and analyze detailed information and make appropriate recommendations.
Ability to develop department goals and objectives.
Ability to plan, develop, implement, and evaluate projects and programs.
Ability to develop, interpret and implement regulations, policies, procedures, written instructions, general correspondence, and other department-specific documents.
Knowledge of management and supervisory practices & principles, including the ability to make final employment recommendations, preparing performance evaluations, managing time off, and maintaining personnel records.
Ability to adapt and take control of situations, dictating subordinate activities in a responsible manner.
Ability to instruct and train in methods and procedures.
Ability to organize, assign, and modify the work assignment of others, and (re)-establish priorities to meet deadlines.
Ability to establish and maintain accurate records of assigned activities and operations.
Ability to interpret and implement local policies and procedures; written instructions, general correspondence; Federal, State, and local regulations.
Skill in organizational and time management to prioritize duties to accomplish a high volume of work product while adapting to constant changes in priority.
Ability to perform detailed work accurately and independently in compliance with stringent time limits requiring minimal direction and supervision.
Ability to think quickly, maintain self-control, and adapt to stressful situations.
Knowledge of current office practices and procedures and knowledge of the operation of standard office equipment and software.
Knowledge of computer software including word processing, spreadsheet and database applications consistent for this position.
Ability to perform mathematical calculations required of this position.
Ability to communicate clearly, concisely and effectively in English in both written and verbal form.
Skill in researching and understanding complex written materials.
Ability to prepare and maintain accurate and concise records and reports.
Ability to apply sound judgment and discretion in performing duties, resolving problems and interpreting policies and regulations.
Ability to communicate detailed and often sensitive information effectively and concisely, both orally and in writing.
Ability to handle sensitive interpersonal situations calmly and tactfully.
Ability to maintain professionalism at all times.
Ability to maintain effective working relationships with individuals within and outside the organization.
Ability to maintain confidentiality and discretion regarding business-related files, reports and conversations, within the provisions of open records laws and other applicable State and Federal statutes and regulations.
Ability to work the allocated hours of the position and respond after hours as needed.

Deadline Note:

WCA commends #JCF for their approval today of WI participation in the nationwide opioid settlement involving opioid distributors and Johnson & Johnson. Full #WisCounties release:
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