Adult Protective Services Supervisor

Application Deadline: 2022-07-31
Job Type: County
Job Description:

Job Summary
Brown County Health and Human Services offers exciting challenges, personal growth opportunities and a chance to make a difference, all while preserving a strong work-life balance. As an employee, you will have the opportunity to serve individuals and families within your own community. Come and see all that Brown County has to offer!

Our Adult Protective Service’s unit is looking for composed, critical thinking and team-oriented individuals to join our team now!

The purpose of this position is to supervise the administration of Federal, State and County programs for people who are considered to be elderly, physically disabled, developmentally disabled and others with coexisting conditions for adult programs, including Adult Protective Services and Long Term Care Behavioral Health responsibilities.

Plans, supervises, coordinates and monitors the work of professional case managers through case consultation in Adult Protective Services and in Community Mental Health Program client areas. Develops and evaluates consumer services, resources, and budget to ensure cost effectiveness and quality of service delivery; participates in public relations, community outreach, and education efforts.

This position works under the direction of the Behavioral Health Clinical Manager.

Essential Duties
Participates in the planning, organization and development of service provision that is comprehensive and responsive community based care. Completes scheduling and assignment of work to subordinates; assists in the establishment of job descriptions, approves time cards and personnel forms, approves leave requests; instructs and trains employees in proper methods and procedures; develops and enforces policies and procedures; inspects work in progress and upon completion; interviews and makes recommendations of prospective job candidates; conducts performance evaluations; ensures smooth day to day operations of the programs

Facilitates the establishment of a clear vision, including planning and presentation of strategic annual and unit goals, objectives and outcome measures; assures staff and contracted agent familiarity and performance in relationship to goals and monitors regularly to determine further action steps needed.

Remains abreast of and assures the application of evidence based and best practices in assigned areas and monitors the effectiveness of programs and services.

Selects, assigns, trains, supervises and evaluates assigned staff, assuring coordination, consistency and collaboration in service delivery.

Acts as liaison and maintains positive relations with other department units, community and state groups, and agencies.

Prepares grant applications and pursues new funding initiatives in line with strategic department goals and objectives.

Develops and recommends policy and position statements for assigned programs.

Participates in and facilitates the development of purchase of service contracts, performance and outcomes measures, and oversees utilization management in assigned areas.

Maintains awareness of federal, state, and county laws and regulations, local requirements and policy impacting funding and service delivery.

Assures compliance of assigned programs and staff with federal, state, and other regulatory, licensure, and accreditation standards.

Completes required state, federal and local reports with regard to unit activities and funding.

Participates in the preparation and administration of annual unit budgets and participates in the annual department budget process including presentations at Board and Committee meetings as needed.

Serves as unit contact in responding to consumer related complaints and employee grievances.
Makes recommendations for, coordinates and implements procedures for staff training.

Reports activities to the, Behavioral Health Clinical Manager and County Boards and Committees as requested.

May review and approve billing invoices.

May keep minutes or prepare agendas while acting as a committee representative.

Confers with colleagues in other County departments and agencies, and in organizations outside of the County (including community non-profit organizations) to maximize cooperation in areas of joint involvement, and to create partnerships among clients, families, staff and other public agency and private sector resources.

Performs related functions as assigned by the Behavioral Health Clinical Manager

Minimum Qualifications Required
Education and Experience:
The ideal candidate must have a Bachelor’s Degree, (MASTER’S PREFERRED); from an accredited university or college in Social Work, Human Services or related field, plus three years’ experience in related case work including prior supervisory training and experience; adult protective services experience and any equivalent combination of education, training and experience providing the necessary knowledge, skills and abilities.

Licenses and Certifications:
Valid Wisconsin Driver’s License

Knowledge, Skills & Abilities
Knowledge of long term care programs available to adults, including adult protective service systems operations and Community Mental Health Program fund utilization, in addition to funding, planning and supervision of these programs.

Knowledge of social work theory and methods, family theory, systems theory, psychotherapy and psychopharmacology.

Knowledge of principles of supervision and personnel management.

Knowledge of laws, codes, funding sources, court processes, services, policies and practices, pertaining to the target populations, services areas and programs supervised.

Knowledge of services provided by local public and private agencies and organizations and how to communicate with them. .

Knowledge of the needs, experience and dynamics of consumers served.

Knowledge of federal, state, and local laws, rules and policies governing the delivery of human services.

Knowledge of principles of budgeting and revenue enhancement.

Knowledge of and ability to utilize a computer and the required software.

Ability to evaluate job performance, administer job targets and corrective actions, design and implement staff development and related effectiveness of assigned programs and services.

Ability to exercise sound judgment, decisiveness and creativity in sensitive circumstances and in situations involving direction, control, and planning.

Ability to aide in the monitoring, selection, assignment, and performance of professional and other personnel.

Ability to be decisive and to make sound judgment under the pressure of crisis or emergency situations; including application of facts and principles for developing approaches and techniques to problem resolution.

Ability to establish and maintain effective working relationships with staff, other county agencies, departments, providers and the public.

Ability to perform data analysis and the ability to coordinate and strategize using information such as client and employee grievances, program proposals and contracts, performance appraisals, research literature and State and Federal Statues.

Ability to communicate effectively both orally and in writing.

Ability to perform basic mathematical operations, descriptive statistics and the ability to prepare and interpret basic statistical reports.

Ability to work the required hours of the position.

Ability to develop and maintain effective working relationships, communication and customer service approach.

Ability to perform basic mathematical operations, descriptive statistics and the ability to prepare and interpret basic statistical reports.

Deadline Note:

WCA Pres. & CEO Mark O'Connell spoke as a member of the @WiHealthNews Panel Series discussion on “Tackling the Opioid Crisis” today, with Dr. Rhitu Bhatnagar of WI Society of Addiction Medicine; Paul Krupski, of @DHSWI & @RepJesseJames @NACoTweets

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