ADRC Dementia Care Specialist

Application Deadline: 2022-05-31
Job Type: County
Job Description:

Job Summary
Join our team where we believe that diversity makes us stronger!

The ADRC values individuals with diverse experiences and perspectives, are collaboration focused and works to build connected relationships with community partners and customers.


Provide cognitive screening for early detection of cognitive change, assist people in connecting with their physicians for diagnosis, and provide evidence-based programs and support for people with dementia and their caregivers in Brown County. Engage in outreach and collaborative efforts with internal and external services in order to increase community awareness related to dementia and advocate for consumer needs.

Essential Duties

Consumer Services

Provide consumer-driven prompt, accurate and friendly customer service responses to requests for information about an array of topics related to dementia and caregiving.

Collects consumer information and assesses consumers/family needs in order to provide information related to dementia diagnosis, supports and services over the phone, in office or at home that best meets the needs/demands of the consumer’s schedule.

Conducts cognitive screens and provide person-centered follow-up for consumers with positive cognitive screens and assure opportunities for support and follow-up with primary care provider are available accordance with the individual’s preferences.

Offer and provide short-term service coordination for individuals with dementia or their caregivers for individuals with a limited support network according to ADRC policy.

DCS will provide training and ongoing support to ADRC staff regarding memory screens consistent with the direction provided in the Memory Screening in the Community manual. The DCS will also be available to provide memory screening.

Provide dementia-specific consultation and technical assistance related to cognitive screening, individual and family caregiver issues for internal staff and external agencies.

Participate in prevention activities to include evidence based classes, support groups and/or presentations.

Assist the ADRC in implementing strategies to create dementia friendly organization including AddLife centers

Evidenced Based Programming

Provide evidence-based intervention programs for family caregivers as available by the state DCS program and ADRC Contract.

Provide volunteer training, support, connection with consumers and monitoring individual and program progress.

Recruit and enroll consumers into the program and develop a person-centered plan in collaboration with the person’s physician.

Outreach and Community Collaboration

Provide outreach and awareness to professionals, employers, organizations and the general community about the ADRC and available dementia services.

Develop referral relationships with area physicians, dementia diagnostic clinics and other health and long term care providers.

Collaborate and develop referral protocols with local, regional and statewide dementia organizations.

Engage community members and professionals in discussions about dementia and community resources.

Assist the ADRC in implementing strategies to create dementia friendly communities.

Participate on special task forces, internal and community committees, in order to assure access to and assist with coordination of programs and services.

Represent the ADRC to the community through professional interaction, public speaking, media presentations, and participation in community advisory groups, as requested.

Professional Growth and Development

Maintain current knowledge of dementia, research findings, new evidence-based interventions, and other innovations for people living in the community.

Participate in DCS statewide/regional meetings, training programs and conference calls. Assist colleagues by sharing experiences. Provide conference workshops to increase the awareness of the DCS program and outcomes.

Attend and participate in staff development programs, including in-service training, staff meetings, and professional seminars and certification requirements.

Comply with applicable federal and state laws, administrative rules, established agency procedures and accepted professional standards.

Has a “Duty to Report” during a community emergency/disaster according to the ADRC Emergency Preparedness Plan.


Completes and maintains appropriate and timely documentation on consumers in the consumer records and databases.

Completes and maintains required agency documentation for 100% Time Reporting.

Collect and report program data, and contribute to DCS program evaluation.

Minimum Qualifications Required
Education and Experience:

Bachelor’s degree from an accredited college or university in health or social service field is required; a master’s degree is preferred.

A minimum of two years of paid experience in human services or social services working directly with multiple people with dementia and family/informal caregivers.

Licenses and Certifications:

Valid State of Wisconsin driver’s license and a satisfactory motor vehicle record.

Knowledge, Skills & Abilities

Knowledge of, and demonstrated compliance with, professional ethics and boundaries, standards and codes of conduct.

Knowledge regarding older adults, dementia, dementia care and support, family and informal caregiver needs, family dynamics and challenging behaviors.

Knowledge of program development and implementation.

Knowledge of community resources and referral procedures.

Knowledge of assessment and care management techniques.

Knowledge of planning, organizing and problem solving strategies.

Knowledge of personnel management and policies.

Knowledge of laws and regulations governing or affecting aging, dementia and community services.

Knowledge of HIPAA, privacy, and confidentiality standards of practice.

Ability to develop collaborative relationships with community organizations and health care professionals.

Ability to relate to older people, people with disabilities and caregivers and assess their needs.

Ability and experience in facilitating small group learning and discussion programs.

Ability to establish priorities for service intervention.

Ability to deal tactfully with difficult situations.

Ability to communicate effectively, both orally and in writing including the ability to communicate effectively to a variety of types of persons, both individually and in groups.

Ability to provide culturally competent services and supports, function independently and be resourceful in the roles undertaken.

Ability to adjust work hours to meet with program participants and to provide community and employer outreach and educational programs.

Ability to proficiently use a computer, required software programs and related office equipment.

Ability to be decisive and to make sound decisions under the pressure of crisis or emergency.

Ability to participate in a work setting as a team player.


Lifting 20 pounds maximum with frequent lifting and/or carrying of objects weighing up to 10 pounds.
Extended periods of sitting; intermittent standing, walking and driving.
Using hand(s) for single grasping, fine manipulation, pushing and pulling, and operating controls.
Occasional bending, twisting, squatting, climbing, reaching and grappling.
Communicating orally in a clear manner.
Distinguishing sounds at various frequencies and volumes.
Distinguishing people, objects or injuries at varied distances under a variety of light conditions.

Deadline Note:

WCA President & CEO Mark O'Connell received Racine County Executive @jdelagrave “Community Impact Award” last night for his close working relationship with the county on a variety of projects impacting not only Racine County but also all of Wisconsin. @NACoTweets

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