Administrative Associate – Sheriff’s Office
Overview
Are you passionate about serving your community
and eager to grow in a supportive environment?
Join La Crosse County and take the next step in your career.
This is a specialized clerical support position in the Sheriff’s Office performing office related duties. Embrace a full-time position with a work schedule that allows for work-life balance. We are committed to creating a supportive and inclusive work environment and offer the opportunity to become part of an organization that values all team members and respects diversity.
Wage Range: $19.37 -$23.83
We offer:
A supportive, collaborative, inclusive, and diverse workforce.
Ample opportunities for career learning, development, and growth.
A culture of respect, teamwork, honesty, and integrity.
The chance to serve your community in a purposeful and meaningful way.
Flexibility with generous paid time-off benefits.
In addition, we provide excellent benefits, including:
The Wisconsin Retirement System
Great health insurance
Comprehensive dental coverage
Life insurance with disability options
Essential Job Functions
Essential Leadership Functions
Act with Integrity and Build Trust
Tell the truth and be forthcoming, even when it’s difficult. Avoid exaggerating and embellishing the facts with opinions and feelings.
Stand up for beliefs even when unpopular. Think before speaking. Include rationale. Consider impacts and outcomes. Come with ideas, not simply opposition.
Elicit opinions of others. Speak up and share opinions without judgement.
Drive for Results
Hold self and others accountable for clear and specific expectations, actions, and decisions.
Take initiative, prioritize effectively, and stay resilient in the face of challenges or setbacks.
Monitor progress and make necessary adjustments to ensure desired results are attained.
Develop Talent and Effective Teams
Create an environment that promotes collaboration, innovation, and high performance, where individuals feel valued, motivated, and supported in achieving their goals.
Delegate responsibilities and trust team members to take ownership of their work.
Foster a culture of continuous learning and improvement where team members are expected to share knowledge, take calculated risks, and celebrate successes.
Lead with Vision and Strategy
Take action to create a culture of innovation by reviewing current practices and exploring more effective approaches.
Ensure that vision and strategy are communicated across all levels of the organization.
Lead regular discussions to connect team members’ daily work to big-picture goals, increasing motivation and alignment with organizational objectives.
Lead with Paradoxical, Critical, and Agile Thinking
See beyond black-and-white thinking and demonstrate the ability to dissect a situation from multiple perspectives.
Adapt quickly and respond to changes and uncertainties by abandoning old ways of doing things.
Seek to uncover underlying assumptions or contradictions. Display a growth versus a fixed mindset. Be open-minded, curious, and ask probing questions.
Build and Maintain Effective Relationships
Listen attentively, empathize, and demonstrate genuine interest in others’ perspectives (e.g., use non-verbal cues like nodding, ask clarifying questions for deeper understanding, avoid interrupting, summarize key points to ensure mutual understanding and clarity).
Facilitate cross-functional collaboration, break down silos within function, section, department, and county. Demonstrate and expect the sharing of knowledge and resources.
Develop and sustain partnerships. Communicate across all disciplines and levels regularly.
Cultivate Community Engagement and Provide Excellent Service
Commit to understanding and addressing the needs, concerns, and aspirations of the community. Foster meaningful relationships and partnerships with various stakeholders.
Solicit and include the community point of view to develop meaningful solutions to complex issues (i.e., gather feedback, address concerns, and incorporate community perspectives into decision-making processes).
Seek partnerships and collaborate within La Crosse County Departments and community organizations to create aligned mutually beneficial outcomes.
Demonstrate Emotional Intelligence
Demonstrate self-awareness and understand the impact of your actions on others and the organization.
Self-regulate, maintain composure, and manage emotions in challenging situations.
Actively listen, recognize non-verbal cues, and acknowledge others’ perspectives to build stronger connections, trust, and collaboration.
Essential Job Functions
Keeps confidentiality of work-related matters.
Reviews and assembles data from several sources to include officers’ reports, accidents, citations, and other related materials, and then distributes to appropriate department.
Drafts letters, handles correspondence as necessary related to job duties.
Answers telephones, takes complaints, makes appointments, explains procedures, refers callers, orders office supplies, files records and reports accurately.
Handles duties relating to paper service in absence of other staff.
Answers questions; receives civil process papers; copies and bills requests for incident and accident reports; files traffic and criminal-related paperwork; receives, opens and distributes departmental incoming and outgoing mail; and other miscellaneous duties.
Uses various office machines: multi-functional devices, computers, photocopiers, fax machine, and telephones in accomplishing tasks.
Transcribes incident reports in prescribed format from handwritten copy or machine dictation, after determining priority; photocopy as necessary; route reports to other agencies as needed or required.
Enters citations, incident reports and accidents reports on computerized system (Incident Based Reporting); reviews for completeness; routes to proper personnel; files citations that have dispositions; writes letters or takes other action as necessary when information is incomplete or inaccurate.
Acts as back up for Account Clerk position to include picking up inmate monetary deposits from Booking; makes out daily bank deposit; records monetary transactions in law enforcement software; prepares inmate checks upon release along with inmate check requests.
Prepares and mails agenda for Highway Safety Commission meeting; takes minutes, transcribes, and distributes as necessary.
Verifies bills with packing lists as to number of items received, verifies multiplication and addition of bills; processes for payment; copies and files.
Transfers payables to individual accounts and verifies with monthly ledger printouts.
Disburses monies and balances petty cash account.
Orders departmental office supplies and other department supplies such as personal products, paper, and forms. Orders supplies for jail, such as personal products, paper, and forms. Orders supplies for D.A.R.E. program; processes related invoices and paperwork; keeps up to date financial information relating to donations, expenditures, etc.
Answers various questions regarding the jail for the public.
Schedules visitation for persons coming to see inmates and for professional persons who need to meet with inmates. Coordinates visitation and video visiting.
Takes jail-related phone calls, answers telephone, takes messages, handles routine inquiries, and refers clients/callers to appropriate personnel.
Records and receipts money received.
Cross trains with other office staff members to learn a variety of tasks performed by other office staff to allow continuing coverage of the office for lunch hours and during other absences.
In this public service position, employee is required to be courteous, cooperative, and respectful at all times, with the public and clients.
Establishes and maintains a courteous, cooperative, and respectful working relationship with other employees, supervisors, and public officials.
Employee is expected to report to work when scheduled, with minimum use of sick leave, to build up sick leave balance for income protection for unexpected illness.
Knowledge, Skills and Abilities
Considerable knowledge of up-to-date office methods and procedures.
Considerable knowledge of business English, grammar, punctuation and spelling and ability to set up and draft correspondence.
Ability to perform a heavy load of data entry with accuracy.
Ability to work with confidential matters and keep confidentiality.
Ability to give instructions to the public in a clear and concise matter.
Ability to establish good working relationships with the public, County officials and other employees.
Ability to file a large number of electronic materials accurately and maintain a neat and orderly filing and record keeping system.
Ability to work independently under moderate supervision.
Ability to use good judgment in handling phone calls or when dealing with the public.
Training, Experience and Other Requirements
Associate Degree in Administrative Secretary, Office Computer Specialist, or closely related field preferred.
Two years office experience with demonstrated competency.
Experience in the following areas is preferred: Law enforcement records, law enforcement software, report transcription, legal terminology.
Successful completion of background check suitable for working in law enforcement.
Deadline Note: